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FAR 15.102:  Oral presentations

Comptroller General - Key Excerpts

The RFQ provided for selection of the successful vendor on a "best value" basis applying technical factors and price. RFQ, Attach. 1, at 46-47. The RFQ also provided for vendors to make oral presentations. Id. at 47. Following the receipt and evaluation of initial quotations, oral presentations, discussions, and the submission and evaluation of final quotation revisions, Brooks's quotation was scored lower technically than CMI's and was substantially higher priced. Accordingly, the agency determined that CMI's quotation represented the best value, and issued CMI the task order.

Brooks asserts that the selection decision was unreasonable because it was based in part on consideration of the oral presentations; it claims that, because the oral presentations were not listed in the RFQ as an evaluation factor, it was improper for the agency to include the presentations in the evaluation.

This argument is without merit. Brooks is correct that the solicitation did not include the oral presentations as a separate evaluation factor. However, such an express designation was not required. Where, as here, vendors are specifically advised that the oral presentation will become part of the quotation package, E-mail from Contracting Officer, Feb. 23, 2009, and the solicitation specified that oral presentations were to cover information related to performance of the contract, we think it is implicit that the information presented will be considered in the selection decision. See generally Day & Zimmermann Pantex Corp., B-286016 et al., Nov. 9, 2000, 2001 CPD para. 96 (where RFP provides for evaluation of proposed approach to performance, it is implicit that agency will consider whether the proposed approach will result in improved performance by incumbent). We conclude that the agency properly considered the oral presentation information in the evaluation.  (Brooks Range Contract Services, Inc., B-401231, June 23, 2009)  (pdf)

The agency’s technical evaluation team chairman states in an affidavit that the evaluators considered both the oral and written presentation materials, and there is nothing in the record establishing otherwise. Agency Motion to Dismiss, Oct. 11, 2006, exh. 1, at 2. The fact that the evaluators’ worksheets memorializing their observations from the oral presentations were prepared some time after the presentations--the chairman states that there was a 1 or 2-day delay, id.--does not establish that the agency failed to consider the oral presentations. (Metcalf & Eddy Services, Inc., B-298421.2; B-298421.3, November 29, 2006) (pdf)


The FAR generally anticipates “dialogue among the parties” in the course of an oral presentation, FAR § 15.102(a), and we see nothing improper in agency personnel expressing their view about vendors’ quotations or proposals, in addition to listening to the vendors’ presentations, during those sessions. Once the agency personnel begin speaking, rather than merely listening, in those sessions, however, that dialogue may constitute discussions. As we have long held, the acid test for deciding whether an agency has engaged in discussions is whether the agency has provided an opportunity for quotations or proposals to be revised or modified. See, e.g., TDS, Inc., B-292674, Nov. 12, 2003, 2003 CPD ¶ __ at 6; Priority One Servs., Inc., B-288836, B-288836.2, Dec. 17, 2001, 2002 CPD ¶ 79 at 5. Accordingly, where agency personnel comment on, or raise substantive questions or concerns about, vendors’ quotations or proposals in the course of an oral presentation, and either simultaneously or subsequently afford the vendors an opportunity to make revisions in light of the agency personnel’s comments and concerns, discussions have occurred. TDS, Inc., supra, at 6; see FAR § 15.102(g). (Sierra Military Health Services, Inc.; Aetna Government Health Plans, B-292780; B-292780.2; B-292780.3; B-292780.4; B-292780.5; B-292780.6, December 5, 2003) (pdf)


We find, despite the agency's characterization of the exchanges, that discussions occurred here. The FAR anticipates “dialogue among the parties” in the course of an oral presentation, FAR § 15.102(a), and we see nothing improper in agency personnel expressing their view about vendors' quotations or proposals, in addition to listening to the vendors' presentations, during those sessions. Once the agency personnel begin speaking, rather than merely listening, in those sessions, however, that dialogue may constitute discussions. As we have long held, the acid test for deciding whether an agency has engaged in discussions is whether the agency has provided an opportunity for quotations or proposals to be revised or modified. See, e.g., Priority One Servs., Inc., B‑288836, B-288836.2, Dec. 17, 2001, 2002 CPD ¶ 79 at 5. Accordingly, where agency personnel comment on, or raise substantive questions or concerns about, vendors' quotations or proposals in the course of an oral presentation, and either simultaneously or subsequently afford the vendors an opportunity to make revisions in light of the agency personnel's comments and concerns, discussions have occurred. See FAR § 15.102(g). That plainly is the case here. Following the oral presentations, the agency specifically advised the firms: Technical revisions may only be made, at your selection where you feel necessary, to the questions presented in Oral Presentations, along with those specifically requested, such as the percent of discount offered from the GSA Schedule rates, Performance Evaluation Questionnaire. AR, exh. 24, at 7. The record thus shows that the agency afforded the firms an opportunity to revise their quotations, in particular in the areas raised by agency personnel during the oral presentations, and the record further shows that the firms in fact made revisions to their submissions, both as to technical matters and as to price. AR, exh. 8, TDS Final Submission, June 19, 2003; AR, exh. 9, Northrop Final Submission, June 19, 2003. Based on these considerations, we conclude that the agency engaged in discussions. (TDS, Inc., B-292674, November 12, 2003) (pdf)


In sum, we cannot find reasonable the agency’s evaluation of Sankaty’s proposal/oral presentation as “blue/excellent in all respects” under the phase-in plan and safety plan evaluation subfactors, and thus “blue/excellent in all respects” overall, where the record demonstrates that Sankaty did not specifically address either of these subfactors during its oral presentation, and did not adequately address the requirements of these subfactors while presenting its response to the conformance to the SOW, management approach and administrative plan, or quality control subfactors.5 Given that Sankaty’s higher-priced proposal was selected as the best value to the agency in part because of its higher overall technical rating of “blue/excellent in all respects,” the agency’s selection lacks a reasonable basis.  (T Square Logistics Services Corporation, B-291851, April 15, 2003) (pdf)


Finally, RVJ complains of irregularities in the conduct of the oral presentations. For example, RVJ contends that the contracting officer, who signed the Summary of Procurement Action, did not attend all of RVJ's oral presentation. However, we are unaware of any requirement that a source selection official attend the presentation. John Carlo, Inc., B-289202, Jan. 23, 2002, 2002 CPD ¶ 23 at 8 n.3. While RVJ also complains that its oral presentation was not adequately considered, as noted in the TET Report, the evaluators fully considered the vendors' oral presentations, AR, Tab 12, TET Report, at 1, and in any event, RVJ has not explained how further consideration of its oral presentation would have had any effect on the award decision.  (RVJ International, Inc., B-292161; B-292161.2, July 2, 2003)  (pdf)


Although the FAR thus does not require a particular method of establishing a record of what was said or occurred during oral presentations, the fundamental principle of government acountability dictates that an agency maintain a record adequate to permit meaningful review. J&J Maintenance, Inc., supra; see Delta Int'l, Inc., B-284364.2, May 11, 2000, 2000 CPD para. 78 at 4; Telos Field Eng'g, B-253492.6, Dec. 15, 1994, 94-2 CPD para. 240 at 9.  (Checchi and Company Consulting, Inc., B-285777, October 10, 2000)

Comptroller General - Listing of Decisions

For the Government For the Protester
Brooks Range Contract Services, Inc., B-401231, June 23, 2009  (pdf) TDS, Inc., B-292674, November 12, 2003 (pdf)
Metcalf & Eddy Services, Inc., B-298421.2; B-298421.3, November 29, 2006 (pdf) T Square Logistics Services Corporation, B-291851, April 15, 2003 (pdf)
Sierra Military Health Services, Inc.; Aetna Government Health Plans, B-292780; B-292780.2; B-292780.3; B-292780.4; B-292780.5; B-292780.6, December 5, 2003 (pdf) Checchi and Company Consulting, Inc., B-285777, October 10, 2000
RVJ International, Inc., B-292161; B-292161.2, July 2, 2003  (pdf) J&J Maintenance, Inc., B-284708.2; B-284708.3, June 5, 2000
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