The RFQ provided
for selection of the successful vendor on a "best value" basis
applying technical factors and price. RFQ, Attach. 1, at 46-47.
The RFQ also provided for vendors to make oral presentations.
Id. at 47. Following the receipt and evaluation of initial
quotations, oral presentations, discussions, and the submission
and evaluation of final quotation revisions, Brooks's quotation
was scored lower technically than CMI's and was substantially
higher priced. Accordingly, the agency determined that CMI's
quotation represented the best value, and issued CMI the task
order.
Brooks asserts that the selection decision was unreasonable
because it was based in part on consideration of the oral
presentations; it claims that, because the oral presentations
were not listed in the RFQ as an evaluation factor, it was
improper for the agency to include the presentations in the
evaluation.
This argument is without merit. Brooks is correct that the
solicitation did not include the oral presentations as a
separate evaluation factor. However, such an express designation
was not required. Where, as here, vendors are specifically
advised that the oral presentation will become part of the
quotation package, E-mail from Contracting Officer, Feb. 23,
2009, and the solicitation specified that oral presentations
were to cover information related to performance of the
contract, we think it is implicit that the information presented
will be considered in the selection decision. See generally Day
& Zimmermann Pantex Corp., B-286016 et al., Nov. 9, 2000, 2001
CPD para. 96 (where RFP provides for evaluation of proposed
approach to performance, it is implicit that agency will
consider whether the proposed approach will result in improved
performance by incumbent). We conclude that the agency properly
considered the oral presentation information in the evaluation.
(Brooks Range Contract Services, Inc.,
B-401231, June 23, 2009) (pdf)
The agency’s technical evaluation team chairman states in an
affidavit that the evaluators considered both the oral and
written presentation materials, and there is nothing in the
record establishing otherwise. Agency Motion to Dismiss, Oct.
11, 2006, exh. 1, at 2. The fact that the evaluators’ worksheets
memorializing their observations from the oral presentations
were prepared some time after the presentations--the chairman
states that there was a 1 or 2-day delay, id.--does not
establish that the agency failed to consider the oral
presentations. (Metcalf & Eddy
Services, Inc., B-298421.2; B-298421.3, November 29, 2006) (pdf)
The FAR generally anticipates “dialogue among the parties” in
the course of an oral presentation, FAR § 15.102(a), and we see
nothing improper in agency personnel expressing their view about
vendors’ quotations or proposals, in addition to listening to
the vendors’ presentations, during those sessions. Once the
agency personnel begin speaking, rather than merely listening,
in those sessions, however, that dialogue may constitute
discussions. As we have long held, the acid test for deciding
whether an agency has engaged in discussions is whether the
agency has provided an opportunity for quotations or proposals
to be revised or modified. See, e.g., TDS, Inc., B-292674, Nov.
12, 2003, 2003 CPD ¶ __ at 6; Priority One Servs., Inc.,
B-288836, B-288836.2, Dec. 17, 2001, 2002 CPD ¶ 79 at 5.
Accordingly, where agency personnel comment on, or raise
substantive questions or concerns about, vendors’ quotations or
proposals in the course of an oral presentation, and either
simultaneously or subsequently afford the vendors an opportunity
to make revisions in light of the agency personnel’s comments
and concerns, discussions have occurred. TDS, Inc., supra, at 6;
see FAR § 15.102(g). (Sierra Military
Health Services, Inc.; Aetna Government Health Plans,
B-292780; B-292780.2; B-292780.3; B-292780.4; B-292780.5;
B-292780.6, December 5, 2003) (pdf)
We find, despite the agency's characterization of the exchanges,
that discussions occurred here. The FAR anticipates “dialogue
among the parties” in the course of an oral presentation, FAR §
15.102(a), and we see nothing improper in agency personnel
expressing their view about vendors' quotations or proposals, in
addition to listening to the vendors' presentations, during
those sessions. Once the agency personnel begin speaking, rather
than merely listening, in those sessions, however, that dialogue
may constitute discussions. As we have long held, the acid test
for deciding whether an agency has engaged in discussions is
whether the agency has provided an opportunity for quotations or
proposals to be revised or modified. See, e.g., Priority One
Servs., Inc., B‑288836, B-288836.2, Dec. 17, 2001, 2002 CPD ¶ 79
at 5. Accordingly, where agency personnel comment on, or raise
substantive questions or concerns about, vendors' quotations or
proposals in the course of an oral presentation, and either
simultaneously or subsequently afford the vendors an opportunity
to make revisions in light of the agency personnel's comments
and concerns, discussions have occurred. See FAR § 15.102(g).
That plainly is the case here. Following the oral presentations,
the agency specifically advised the firms: Technical revisions
may only be made, at your selection where you feel necessary, to
the questions presented in Oral Presentations, along with those
specifically requested, such as the percent of discount offered
from the GSA Schedule rates, Performance Evaluation
Questionnaire. AR, exh. 24, at 7. The record thus shows that the
agency afforded the firms an opportunity to revise their
quotations, in particular in the areas raised by agency
personnel during the oral presentations, and the record further
shows that the firms in fact made revisions to their
submissions, both as to technical matters and as to price. AR,
exh. 8, TDS Final Submission, June 19, 2003; AR, exh. 9,
Northrop Final Submission, June 19, 2003. Based on these
considerations, we conclude that the agency engaged in
discussions. (TDS, Inc., B-292674,
November 12, 2003) (pdf)
In sum, we cannot find reasonable the agency’s evaluation of
Sankaty’s proposal/oral presentation as “blue/excellent in all
respects” under the phase-in plan and safety plan evaluation
subfactors, and thus “blue/excellent in all respects” overall,
where the record demonstrates that Sankaty did not specifically
address either of these subfactors during its oral presentation,
and did not adequately address the requirements of these
subfactors while presenting its response to the conformance to
the SOW, management approach and administrative plan, or quality
control subfactors.5 Given that Sankaty’s higher-priced proposal
was selected as the best value to the agency in part because of
its higher overall technical rating of “blue/excellent in all
respects,” the agency’s selection lacks a reasonable basis.
(T Square Logistics Services
Corporation, B-291851, April 15, 2003) (pdf)
Finally, RVJ complains of irregularities in the conduct of the
oral presentations. For example, RVJ contends that the
contracting officer, who signed the Summary of Procurement
Action, did not attend all of RVJ's oral presentation. However,
we are unaware of any requirement that a source selection
official attend the presentation. John Carlo, Inc., B-289202,
Jan. 23, 2002, 2002 CPD ¶ 23 at 8 n.3. While RVJ also complains
that its oral presentation was not adequately considered, as
noted in the TET Report, the evaluators fully considered the
vendors' oral presentations, AR, Tab 12, TET Report, at 1, and
in any event, RVJ has not explained how further consideration of
its oral presentation would have had any effect on the award
decision. (RVJ International,
Inc., B-292161; B-292161.2, July 2, 2003) (pdf)
Although the FAR thus does not
require a particular method of establishing a record of what was
said or occurred during oral presentations, the fundamental
principle of government acountability dictates that an agency
maintain a record adequate to permit meaningful review. J&J
Maintenance, Inc., supra; see Delta Int'l, Inc., B-284364.2, May
11, 2000, 2000 CPD para. 78 at 4; Telos Field Eng'g, B-253492.6,
Dec. 15, 1994, 94-2 CPD para. 240 at 9. (Checchi
and Company Consulting, Inc., B-285777, October 10, 2000) |