Seven offerors submitted proposals and, after the initial
evaluation, both OSI's and AMSEA's were included in the
competitive range. Prior to conducting discussions, the
contracting officer sent an e-mail to each competitive range
offeror with a list of discussion items. AMSEA's e-mail included
a file with business, insurance, price, past performance, and
socioeconomic discussion issues for AMSEA and all other offerors
covering all three lots. Of primary relevance here, the file
included total price figures for OSI's proposal on Lots 2 and 3
and various discussion items common to all offerors concerning
Lot 1. Within minutes of receiving the e-mail, AMSEA's
vice-president, the sole recipient, notified the contracting
officer and explained that "[i]mmediately upon discovering the
content of the attachment and the scope of the error," he had
closed the attachment. Letter from AMSEA. According to the
vice-president, as directed by the contracting officer--and
without further accessing the e-mail--the vice-president deleted
the e-mail and its attachments, then emptied the trash folder to
ensure deletion of the information. Id.
The contracting officer notified all offerors of the e-mail
release, provided copies of the released information pertinent
to each, and evaluated the impact of the disclosure. Based on
her initial review, the contracting officer concluded that
release of the information would not alter the course of
discussions, and she proceeded to conduct discussions with AMSEA
and the other offerors in the competitive range. Contracting
Officer's Memorandum on Inadvertent Disclosure, at 3. After OSI
objected and asserted that the recipient of its Lots 2 and 3
pricing could "back into" OSI's Lot 1 price, the contracting
officer continued her review, specifically considering OSI's
objections. Based on her additional review, the contracting
officer again concluded that the released information would not
result in an unfair competitive advantage to AMSEA and proceeded
to obtain final proposal revisions (FPR). Contracting Officer's
Analysis of Procurement Impact of Disclosure, at 2. She
specifically required AMSEA to submit a narrative with its FPR
explaining any price changes from its initial proposal. Id.
Based on her review, the contracting officer concluded that
there was no indication in AMSEA's FPR that it had used the
information in the e-mail to its competitive advantage. FPR
Analysis of Procurement Impact of Disclosure, at 7. While AMSEA
lowered various prices, its overall FPR price remained
significantly lower than OSI's initial and FPR prices.
(sections
deleted)
Disclosure of
OSI's Information
OSI asserts that the agency's release of its pricing and all
offerors' discussion information to AMSEA was improper and
tainted--or gave the appearance of tainting‑‑the competition. In
OSI's view, AMSEA's changed FPR prices evidenced possible use of
this information and the agency relied on insufficient evidence
in concluding that AMSEA had not used this information to its
competitive advantage. OSI concludes that the agency's decision
to proceed with the competition was unreasonable and asserts
that the agency should terminate AMSEA's contract, cancel the
RFP, and re-compete its requirements.
The disclosure of source selection information, including an
offeror's price, during the course of a procurement is improper
and the agency may take remedial steps, including canceling the
procurement, if it reasonably determines that the disclosure
harmed the integrity of the procurement process. Information
Ventures, Inc., B‑241441.4, B-241441.6, Dec. 27, 1991, 91-2 CPD
para. 583 at 4-5. Where an agency decides that no remedial steps
are necessary, we will sustain a protest based on the improper
disclosure only where the protester demonstrates that it was in
some way competitively prejudiced by the disclosure. Kemron
Envtl. Servs., Inc., B-299880, Sept. 7, 2007, 2007 CPD para. 176
at 2.
While OSI makes numerous assertions in support of its claims,
the record reflects that the protester was not competitively
prejudiced by the release of information. For example, OSI notes
that AMSEA lowered its prices in six categories that were the
subject of discussion questions asked of all offerors--insurance,
support of government personnel on the Marine Corps ship, and
four transition rate categories. Each question was asked in
terms of the offeror's failure to meet a requirement or
confirmation of its understanding of the pricing categories. OSI
asserts that these questions would reasonably lead AMSEA to
believe that the offerors' initial prices indicated a lack of
understanding, and thus lead it to reduce its own prices. OSI
Comments at 8. However, as found by the contracting officer,
there is nothing in the record to indicate that AMSEA used any
of the released information as the basis for changing its
pricing, and AMSEA provided a reasonable, detailed explanation
for each change. In this regard, based on its decision to absorb
more risk, AMSEA [deleted], allowing it to reduce various
[deleted] rates. FPR Analysis of Procurement Impact of
Disclosure, at 3. AMSEA explained that its [deleted] on the
Marine Corps ship was based on RFP amendment 0014, which
designated the subsistence for these personnel as a reimbursable
expense instead of being included in its fixed-price per diem.
Id. at 4. AMSEA explained that its reduction in [deleted] rates
was based on its reliance on historical data from previous
experience. Id. at 4-6. In accepting AMSEA's explanations for
its FPR changes, the contracting officer considered the fact
that--with limited exceptions--there was no disclosure of
offerors' specific prices in any of the challenged areas, and
AMSEA's price position (fourth lowest price) did not change from
its initial proposal to its FPR. Id. at 3-6.
Apart from its assertion that AMSEA would more likely have used
its historical data to arrive at its initial--rather than
final--pricing, OSI provides no basis for questioning AMSEA's
explanations. Meanwhile, we think it is significant that AMSEA's
FPR price advantage (post-disclosure) over OSI (8.5% lower) was
only slightly less than its price advantage in the initial
evaluation (8.8% lower); OSI does not explain, and it is not
clear to us, why knowledge of a competitor's significantly
higher price would lead an offeror to lower its price further.
See Health Net Fed. Servs., LLC, B‑401652, Oct. 13, 2009, 2009
CPD para. 213 at 6; Kemron Envtl. Servs., Inc., supra, at 4. We
conclude that the agency reasonably determined that AMSEA's
price changes were based on its business judgment, changes to
the RFP, and its reliance on its own historical data, rather
than on the disclosed information. Accordingly, we find that the
agency reasonably concluded that disclosure of the information
did not result in competitive prejudice to OSI.
OSI asserts that cancellation of the RFP and elimination of
AMSEA are required because of the "appearance that the integrity
of the procurement process was compromised and unreliable." OSI
Comments at 10. However, as indicated, we will sustain a protest
based on an inadvertent disclosure of information only where it
is shown to have harmed the protester. It is undisputed that the
disclosure of OSI's information was inadvertent, and that the
agency and AMSEA proceeded appropriately once the disclosure was
discovered. Since, as discussed above, we find that OSI was not
competitively prejudiced by the disclosure, there is no basis
for us to sustain the protest and recommend the suggested
corrective action. (Ocean
Ships, Inc., B-401526.4, April 21, 2010) (pdf)
The agency's decision to limit the scope of its
corrective action was reasonable. While our Office had not
issued a decision or recommended any corrective action, NARA
took corrective action to remedy problems identified by our
attorney in the ADR conference regarding the past performance
evaluation and, at the same time, decided to obtain updated
information in the single area where it appeared reasonably
necessary. In this regard, LB&B had attempted to substitute some
of its proposed key personnel after it received the original
award, and CESI had protested this as a matter of "bait and
switch." While this ground of protest did not appear
meritorious, in view of the passage of time since the submission
of the offerors' last proposal revisions, the contracting
officer concluded that it would be beneficial to the agency and
fair to all offerors to obtain, and to base the re-evaluation
on, updated key personnel and subcontractor information. Agency
Report (AR) at 4; Contracting Officer's Statement at 2. We find
nothing unreasonable in this determination, since the apparent
premises underlying it-that the delay resulting from the protest
well may have affected the availability of the
originally-proposed key personnel, and that the evaluation
should be based on currently-available key personnel to the
extent possible--appear valid. The same considerations do not
appear to have applied to other areas of the proposals. In this
regard, prior to deciding to limit the scope of the corrective
action, the contracting officer consulted with the TEP and
confirmed that no other aspects of the submitted proposals
needed updating. AR at 4; Contracting Officer's Statement at2.
The agency's approach to determining the appropriate corrective
action here reflected its sensitivity to the fact that LB&B's
prices had been revealed when the original award was made. While
it may have been within the agency's broad discretion to permit
price revisions without regard for creation of an auction, the
agency was not precluded from taking this consideration into
account; there was nothing improper in the agency's choosing a
more limited approach to avoid creating a competitive advantage
that unquestionably would inure to the benefit of the protester
and other offerors if price revisions were allowed. See Rel-Tek
Sys. & Design, Inc.--Modification of Remedy , supra , at 5. (Consolidated
Engineering Services, Inc., B-293864.2, October 25, 2004) (pdf)
Where, as here, an agency has improperly conducted
discussions with only one offeror after receipt of
proposals, reopening the competition and seeking another
round of amended proposals is an appropriate way to
remedy the underlying deficiency and permit offerors a
fair opportunity to compete. International Res.
Group, B-286683, Jan. 31, 2001, 2001 CPD ¶ 35.
The disclosure of pricing and other information in
another offeror's proposal, as here, is permissible
because the possibility that the contract may not have
been awarded based on a true determination of the most
advantageous proposal has a more harmful effect on the
integrity of the competitive procurement system than the
fear of an auction; the statutory requirements for
competition take priority over any possible constraints
on auction techniques. Federal Sec. Sys., Inc.,
supra, at 4. Accordingly, the agency's
corrective action of disclosure and placing the offerors
on an even footing, and providing them with an equal
opportunity to compete by submitting new proposals is
unobjectionable here. (Networks
Electronic Corporation, B-290666.3, September 30,
2002) (pdf)
Where agency took corrective action
in response to an earlier protest by amending the solicitation
and reopening discussions, the prior disclosure of protester's
prices and the request for final proposal revisions did not
create an improper auction. (Clearwater
Instrumentation, Inc., B-286454.2, September 12, 2001)
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