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Found 17 results

  1. Joint Proposal Calls for Amendment of the FAR to Support Environmental Concerns. A joint proposal requesting to amend the current Federal Acquisition Regulation (FAR) to focus on the environment and sustainability and to implement a requirement for agencies to procure sustainable products and services to the maximum extent practicable was issued on August 3, 2023, by the Defense Department (DoD), General Services Administration (GSA), and National Aeronautics and Space Administration (NASA). This proposal is on the heels of the Catalyzing Clean Energy Industries and Jobs through Federal Sustainability Executive Order (EO 14057). In this EO, President Biden challenged agencies to meet the following targets: Achieve 100 percent carbon pollution-free electricity by 2030, including 50 percent on a 24/7 basis. Reach 100 percent zero-emission vehicle acquisition by 2035, including 100 percent light-duty acquisitions by 2027. Achieve net-zero building emissions by 2045, including a 50 percent reduction by 2032. Reduce Scope 1 and 2 greenhouse gas emissions by 65 percent from 2008 levels by 2030. Establish targets to reduce energy and potable water use intensity by 2030. Reduce procurement emissions to net-zero by 2050. Have climate resilient infrastructure and operations. Develop a climate- and sustainability-focused workforce. Advance environmental justice and equity-focused operations. Accelerate progress through domestic and international partnerships. More importantly to NITAAC, the EO also directs agencies to purchase sustainable products and services in accordance with relevant statutory requirements, and, to the maximum extent practicable, purchase sustainable products and services identified or recommended by the Environmental Protection Agency (EPA). At NITAAC, protecting our environment is at the forefront of our procurement strategy. In fact, our environmental best practices have been lauded for four consecutive years by the Global Electronics Council, which owns and manages the EPEAT Purchaser Awards. The awards recognize excellence in sustainable procurement of EPEAT-registered products. NITAAC is one of a few Government-Wide Acquisition Contracts (GWACs) to receive this global award and has been recognized for excellence in multiple categories, including computers, displays and servers. Environmentally Responsible Spending NITAAC takes considerable pride in doing our part to ensure the federal government has access to sustainable products. As agencies look to purchasing commodities, such as laptops and desktops, NITAAC can help. We are committed to providing EPEAT certified laptops, desktops, printers, monitors and servers to meet every federal agencies’ information technology (IT) needs. With almost 4000 EPEAT certified products to choose from, the ordering process is as easy as the click of a button. To start your order, download a copy of the NextGen GSS Ordering Guide here, then click the log in to e-GOS button in the upper right hand corner of any NITAAC web page. NITAAC not only offers the standard configurations of the GSS program, we also can handle more complex requirements through our CIO-CS Government-Wide Acquisition Contract for IT Commodities/Solutions. NITAAC offers training in use of our GWACs and is happy to provide customized training for any federal office or organization. Together, we can achieve the President’s vision for a more sustainable future. We strongly believe it is not only our job to provide a first-class acquisition experience but to also do our part to create a healthier planet. To learn more about how NITAAC can help you meet your end of year laptop and desktop buying needs, and meet the President’s directive in EO 14057, visit https://nitaac.nih.gov/services/government-wide-strategic-solutions.
  2. There is an adage that simply says, “Perfection is attained by slow degrees; it requires the hand of time.” This adage is quite apt for the Chief Information Officer-Solutions and Partners 4 (CIO-SP4) solicitation. In our ongoing quest to bring to market the best Government Wide Acquisition Contract (GWAC), we’ve, unfortunately, had to wait on the hand of time. Although waiting has admittedly caused me both frustration and impatience, it has not stopped NITAAC from continuing to provide any federal agency, government-wide, with an easy, cost-effective and accessible method for acquiring information technology for citizen services or mission delivery. If there is no other takeaway from this month’s Director’s Corner, please understand that we are open for business and both the CIO-SP3 and CIO-SP3 Small Business GWACs are available, and will continue to be available, for agency use. Both GWACs have been extended through April 29, 2024, to ensure there is no gap in contractual coverage between CIO-SP3 and CIO-SP4. The extension allows our customers to continue to acquire mission-critical information technology on our fast and cost-effective GWACs through the remainder of the fiscal year. Rest assured, we are ready and capable of fulfilling all your task and delivery orders to ensure all your mission-critical information technology (IT) needs are met. NITAAC was developed specifically by the government for the sole purpose of speeding up IT acquisition for the government. I am grateful we have provided acquisition support to virtually every federal agency, department and program in the federal government since we launched over 25 years ago as part of the Clinger-Cohen Act. No matter how large or how complex your IT challenges may be, you can count on NITAAC contractors to get IT done quickly and get IT done right. From operations and maintenance of legacy systems to complex, emerging technologies like Cybersecurity and Artificial Intelligence (AI), NITAAC contractors are ready to help federal agencies excel. As we head into the end of the fiscal year and approach buying season, NITAAC is here to help you. Our three GWACs, CIO-CS, CIO-SP3 and CIO-SP3 Small Business have everything you need to get IT done, from a pool of highly qualified contractors to robust labor categories, multiple task areas and a multitude of socioeconomic categories to help you meet your goals. NITAAC is your one-stop shop for all things IT. The perfection of CIO-SP4 has not changed the one fundamental value every NITAAC team member upholds and that is our commitment to customer service. Customer service is not something we take for granted. We've geared our operations around your needs, so whether you are just beginning a solicitation and need help with research, or you’ve already placed a task or delivery order on one of our vehicles, NITAAC is committed to making sure you get answers faster, so you can keep your acquisitions and mission critical IT needs on tracks. This commitment to service is something we will continue through the close out of CIO-SP3 and the introduction of CIO-SP4. I invite you to experience our customer service firsthand. To obtain a complimentary, Technical Assessment of your Statements of Work, Statement of Objectives and Performance Work Statements, or to simply learn more about all the ways NITAAC can help you exceed your IT goals, contact our customer support team at NITAACsupport@nih.gov.
  3. According to Bloomberg, information technology (IT) continues to be a large source of federal market growth, accounting for more than $76.4 billion dollars. Most of these dollars are typically spent through commodities, solutions, and services purchased from a myriad of companies operating within the United States. But, with so many vendors competing for federal dollars, how can government agencies ensure fair opportunity in government contracting? Before we answer this question, let’s first examine what fair opportunity is and why it is important. What is fair opportunity? The concept of fair opportunity is mandated by Federal Acquisition Regulation (FAR) 16.505(b). It is intended to level the playing field so that agencies cannot give an unfair advantage to one contractor over another. Fair opportunity is a mandatory requirement and is applicable to all federal agencies purchasing IT products and services when using a multiple-award contract. According to the (FAR) 16.505(b), fair opportunity must be exercised when a purchase exceeds the $10,000 micro-purchase threshold. When this happens, an agency must give every company that holds that contract an equal opportunity to respond to a request for proposal (RFP). Why is fair opportunity important? Encouraging competition has a myriad of benefits. Competitive contracting often results in lower overall costs for the government as contractors are more likely to submit more competitive bids to win the business. This results in lower direct public service costs and reduced internal costs. Additionally, competition opens the door for everyone to participate in contracting. According to a recent survey by Zippia, 70.6 percent of most government contractors are white. In 2021, only two percent of federal contracts were awarded to minority-owned firms. Although fair opportunity does not guarantee equity, it does ensure that every qualified offeror receives consideration. In fact, last year, the Biden administration set a goal of increasing the share of federal contracts going to small, disadvantaged businesses to 15 percent by 2023, a 50 percent increase from recent spending levels. This lofty goal has left many agencies wondering how they can achieve this goal. NITAAC can help. Ensuring fair opportunity in federal contracting Let’s face it. Most agencies do not have the time or manpower to sort through multiple contracts to ensure every eligible offeror is included. As a result, the federal government still struggles with ensuring parity in contracting. According to a January 2023 FedScoop article, the world’s largest software companies, received at least 25% to 30% of government sales over the last 10 years through less than fully competitive procurement processes. NITAAC has the solution for this problem. NITAAC has designed an electronic Government Ordering System (e-GOS) to ensure that fair opportunity is carried out correctly on every order. This web-based, secure system is fast and easy to use—allowing contracting professionals to walk through the entire solicitation process seamlessly. NITAAC’s commitment to fair opportunity does not stop there. Leveling the playing field NITAAC is committed to leveling the playing field for all contractors. In FY22, seven of the top ten performing CIO-SP3 Small Business contract holders were Service-Disabled Veteran-Owned Small Businesses (SDVOSB), 8(a) or Historically Underutilized Business Zones (HUBZone). NITAAC boasts one of the highest numbers of socioeconomic categories compared to most other GWACs. Agencies can award opportunities in a number of categories, including: 8(a) – 131 Historically Underutilized Business Zone (HUBZone) - 22 Service-Disabled Veteran-Owned Small Business (SDVOSB) - 53 Small Business (SB) - 311 Women-Owned Small Business (WOSB) – 21 Agencies looking to get fair opportunity done right, need to look no further than NITAAC. The three NITAAC GWACs, CIO-SP3, CIO-SP3 Small Business and CIO-CS are multiple award IDIQ contracts for IT that can be used by any federal agency. Our Electronic Government Ordering System (e-GOS) takes the guess work out of fair opportunity and ensures that fair opportunity is carried out correctly on every order. To learn more, visit https://nitaac.nih.gov/resources/e-gos.
  4. On behalf of the team at NITAAC, let me be the first to wish you a Happy New Year! As we usher in 2023, I know there is a lot of anticipation about the Chief Information Officer-Solutions and Partners 4 (CIO-SP4) Government-Wide Acquisition Contract (GWAC). CIO-SP4 has been in the news lately, but unfortunately much of the press has covered the procurement with some incorrect information. Nevertheless, we continue to strive to serve our customers—federal information technology (IT) employees, who have IT requirements with tax-payer dollars, to support their agency missions and be a resource with numerous acquisition solutions for them to consider. Although it is still very much an active procurement, and I can’t comment on the specifics or answer many of the questions I am sure you might have, I did want to take this time to assure you of one thing — CIO-SP4 will be a viable GWAC and a trusted resource for federal agencies. We are steadfastly working to bring this next great IT vehicle to market. The $50 billion GWAC will focus on enabling emerging technologies in IT — such as blockchain, cybersecurity technologies, agile software development and “as-a-service-solutions" — as well as reducing administrative burden on the competitive process behind the GWAC. CIO-SP3 and CIO-SP3 Small Business Extended to 4/29/23 to Ensure No Lapse in Service In the meantime, I wanted to assure our agency customers that while we await the arrival of CIO-SP4, there will be continuous coverage for those who use our contracting vehicles. To ensure there is no break in service during the award of CIO-SP4, NITAAC has extended the CIO-SP3 and CIO-SP3 Small Business GWACs through 4/29/23. The CIO-SP3 and CIO-SP3 Small Business GWACs offer everything IT with services and solutions across ten Task Areas, ranging from biomedical research to software development. Whatever your IT requirements, our GWACs can help. CIO-SP3 is an excellent choice for agencies looking to develop innovative solutions based on cutting-edge technology. The GWAC includes 137 different labor categories (and more can be added at the task order level) and supports every contract type in the Federal Acquisition Regulation (FAR). From IT modernization to cyber to software to Health IT, the CIO-SP3 and CIO-SP3 Small Business GWACs offer a variety of options to help you meet your most pressing IT needs. Direct orders easily can be made through NITAAC’s secure, online ordering and competition management system known as e-GOS (the Electronic Government Ordering System). What’s more, the CIO-SP3 Small Business GWAC features a wide variety of leading small business innovators and can be used by any federal agency, civilian or DoD, to fulfill information technology requirements and meet socioeconomic goals such as HUBZone, 8(a), Woman-Owned, Service-Disabled Veteran-Owned Small Business, and Small Business. Don’t Wait — Place Your Orders Today The future of CIO-SP4 is promising but please remember, you do not have to wait on CIO-SP4 to conduct your acquisitions with NITAAC. CIO-SP3 and CIO-SP3 Small Business are both options that you can exercise today to meet your critical IT missions. The Future is Now For twenty-six years, NITAAC has been a trusted source for federal IT procurement. As we look to the next chapter in our GWAC history, we plan to continue serving as the premier option for federal IT needs. As always, if you have questions, feel free to reach out to us at NITAACsupport@nih.gov, or contact NITAAC Customer Support at 888.773.6542
  5. Since NITAAC was founded in 1996 as part of the Clinger-Cohen Act, our federal acquisition program has been focused on reimagining information technology procurements with outstanding customer service. In that time, NITAAC has proudly served nearly every federal agency and department in the United States through multiple iterations of our popular technology contracts. In fact, in the last decade, since the inception of the Chief Information Officer – Solutions and Partners 3 (CIO-SP3) suite of Government-Wide Acquisition Contracts (GWACs), we have helped compete more than 2,000 task orders for federal agencies and awarded more than $40 billion in federal information technology acquisitions. Annual Award Totals By GWAC CIO-SP3 CIO-SP3 SB FY Count Amount Count Amount 2012 16 $127,460,274.93 9 $34,544,360.00 2013 48 $1,621,588,463.94 73 $910,907,874.64 2014 81 $2,294,093,294.73 118 $1,918,423,820.44 2015 79 $2,208,431,658.80 152 $1,509,447,910.31 2016 82 $3,357,499,727.16 134 $1,077,394,767.87 2017 71 $2,202,708,072.18 119 $1,644,946,844.45 2018 58 $1,829,336,183.50 77 $1,581,462,261.25 2019 69 $3,622,932,693.76 113 $1,934,128,119.70 2020 74 $2,051,144,970.04 148 $2,098,475,831.63 2021 62 $1,396,951,448.27 203 $2,747,905,800.68 2022 48 $1,037,071,531.64 180 $3,606,488,222.95 Grand Totals 688 $21,749,218,318.95 1326 $19,064,125,813.92 This is a history we are very proud of and appreciate your partnership in making NITAAC the easiest, fastest and cheapest IT contracting vehicle of its kind. As we embark on the next great chapter in NITAAC history, bringing the Chief Information Officer – Solutions and Partners 4 (CIO-SP4) GWAC to fruition, the same foundation upon which we built NITAAC remains intact. Perfection takes time and for that reason, we have decided to extend our CIO-SP3 GWAC, both unrestricted and small business, through 1/06/23 on our latest modifications. This ensures there is no break of service during the award of CIO-SP4. More importantly, it ensures continued coverage for our customers who rely on NITAAC to fulfill their IT agency missions. If the COVID-19 pandemic has taught me anything, it is that in life, sometimes you must pivot for a better level of success. From working remotely to wearing masks to virtual learning for our children, we’ve all learned to be nimble and adjust to our changing environment. CIO-SP4 has taught us all those valuable lessons. Admittedly, our journey to CIO-SP4 has had many pivots and has better positioned us for future goal attainment. There has been much dialogue among our industry partners about the number of amendments and even our recent round of notifications to those who were deemed ineligible. Please ignore the chatter. Every action we have taken to date has been done with one goal in mind—bringing to market the most effective and efficient IT GWAC, with the most qualified contractors to meet our agency customer IT needs. Although a lot of things around us have changed, customer service and our commitment to excellence remain the same. You will see that commitment continue to shine through with the extension of CIO-SP3 and, more importantly, as we bring to market CIO-SP4. I am excited about what the future holds for NITAAC and look forward to ushering in the next chapter of NITAAC’s history.
  6. September 30 marks the end of the federal fiscal year and the beginning of what has become a phenomenon in federal acquisitions known as the end of fiscal year buying season. In a nutshell, at the end of the fiscal year, unspent funds expire, and agencies make plans to spend their allocated dollars to exhaust the “use or lose” funds in their budgets. In 2021, 28% of all total federal fiscal year spending obligations were spent in the fourth quarter. According to Pulse.com, for the most part, federal agencies use 69% of their discretionary funding before the start of Q4 which leaves an average of 31% of all fiscal year funds available for the Q4 sprint. During the buying season frenzy, time is of the essence and it is essential that agencies have a way to make awards fast and in an efficient, simple, and easy manner. Government-Wide Acquisition Contracts (GWACs) like CIO-SP3, CIO-SP3 Small Business and CIO-CS are an excellent way for agencies to obligate any last-minute funds. Designed for Efficiency and Speed GWACs were established by the Clinger Cohen Act as a mechanism to streamline the information technology (IT) procurement process. In a nutshell, contracting officers found it was taking a long time to award IT procurement contracts⁠—so long that by the time the award was made, the technology being awarded, was obsolete. GWACs were created as a mechanism to reduce the timeframe to meet an agency’s mission-critical IT needs. The NITAAC GWACs can be used by any agency to acquire information technology services, solutions, and commodities from pre-qualified vendors at lower than open-market prices in less time than going the traditional full and open route. For federal agencies looking to award task orders quickly during this year’s buying season, CIO-SP3 and CIO-SP3 Small Business orders can be awarded in as little as 45 days. CIO-CS orders can be awarded in only two days, depending upon the complexity of the procurement. Everything IT What’s more, with the NITAAC family of GWACs, agencies are not limited in what they can purchase. The CIO-SP3 and CIO-SP3 Small Business GWACs offer everything IT with IT services and solutions across ten Task Areas, ranging from biomedical research to software development. CIO-CS also features everything IT across nine categories, ranging from hardware to managed services. You aren’t limited by categories or catalogs, either, because NITAAC can easily add products and services to the contracts as they emerge, taking advantage of innovations as soon as they are viable. Direct orders can be made through NITAAC’s secure, online ordering and competition management system known as e-GOS (the Electronic Government Ordering System.) And, you have up until close-of-business on September 30th to make your awards. As you may have heard, the CIO-SP3 GWACs have both been extended through November 1 so you can order through the end of the year. NITAAC is also committed to making sure there is no break in coverage and will extend again if necessary while CIO-SP4 is awarded and onboarded. Laptops and Desktops, Too NITAAC Government-Wide Strategic Services (GSS), now in Version 8, offers agencies five standard configurations of laptops, desktops and more than 3,483 EPEAT certified products to choose from. NITAAC GSS is available under the CIO-CS IT Commodities and Solutions Contract, part of the Category Management Initiative of preferred contracts of the White House Office of Management and Budget. As agencies look toward the end of the fiscal year and find themselves purchasing commodities, NITAAC can help. We are committed to providing EPEAT certified laptops, desktops, printers, monitors and servers to meet all our agency partner IT needs. If your needs are more complex, like Cloud-in-a-box, managed services or Everything-as-a-Service (XaaS), the CIO-CS GWAC is for your agency, too. Dozens of commercially available commodities and commodity-enabling solutions can be found on CIO-CS or added in a 24-hour turnaround technology refresh process (TRP). Direct awards are always quick and easy using NITAAC’s e-GOS. NITAAC is Your Single Source for End of Year Buying Needs From IT modernization to cyber to software to Health IT, NITAAC is your one-stop source for all your end of year spending needs. And nobody makes getting IT quite as easy as NITAAC. You can find it and order it (with little or no training) through our easy-to-understand e-GOS. If your agency has “use or lose’ funding, maybe it’s time you lose yourself learning about NITAAC. For twenty-six years, NITAAC has been a trusted source for federal IT procurement. If you are interested in partnering with us on a requirement, or simply want more information, contact NITAAC Customer Support at 888-773-6542 to speak with an intake specialist or visit our homepage.
  7. September 30 marks the end of the federal fiscal year and the beginning of what has become a phenomenon in federal acquisitions known as the end of fiscal year buying season. In a nutshell, at the end of the fiscal year, unspent funds expire, and agencies make plans to spend their allocated dollars to exhaust the “use or lose” funds in their budgets. In 2021, 28% of all total federal fiscal year spending obligations were spent in the fourth quarter. According to Pulse.com, for the most part, federal agencies use 69% of their discretionary funding before the start of Q4 which leaves an average of 31% of all fiscal year funds available for the Q4 sprint. During the buying season frenzy, time is of the essence and it is essential that agencies have a way to make awards fast and in an efficient, simple, and easy manner. Government-Wide Acquisition Contracts (GWACs) like CIO-SP3, CIO-SP3 Small Business and CIO-CS are an excellent way for agencies to obligate any last-minute funds. Designed for Efficiency and Speed GWACs were established by the Clinger Cohen Act as a mechanism to streamline the information technology (IT) procurement process. In a nutshell, contracting officers found it was taking a long time to award IT procurement contracts⁠—so long that by the time the award was made, the technology being awarded, was obsolete. GWACs were created as a mechanism to reduce the timeframe to meet an agency’s mission-critical IT needs. The NITAAC GWACs can be used by any agency to acquire information technology services, solutions, and commodities from pre-qualified vendors at lower than open-market prices in less time than going the traditional full and open route. For federal agencies looking to award task orders quickly during this year’s buying season, CIO-SP3 and CIO-SP3 Small Business orders can be awarded in as little as 45 days. CIO-CS orders can be awarded in only two days, depending upon the complexity of the procurement. Everything IT What’s more, with the NITAAC family of GWACs, agencies are not limited in what they can purchase. The CIO-SP3 and CIO-SP3 Small Business GWACs offer everything IT with IT services and solutions across ten Task Areas, ranging from biomedical research to software development. CIO-CS also features everything IT across nine categories, ranging from hardware to managed services. You aren’t limited by categories or catalogs, either, because NITAAC can easily add products and services to the contracts as they emerge, taking advantage of innovations as soon as they are viable. Direct orders can be made through NITAAC’s secure, online ordering and competition management system known as e-GOS (the Electronic Government Ordering System.) And, you have up until close-of-business on September 30th to make your awards. As you may have heard, the CIO-SP3 GWACs have both been extended through November 1 so you can order through the end of the year. NITAAC is also committed to making sure there is no break in coverage and will extend again if necessary while CIO-SP4 is awarded and onboarded. Laptops and Desktops, Too NITAAC Government-Wide Strategic Services (GSS), now in Version 8, offers agencies five standard configurations of laptops, desktops and more than 3,483 EPEAT certified products to choose from. NITAAC GSS is available under the CIO-CS IT Commodities and Solutions Contract, part of the Category Management Initiative of preferred contracts of the White House Office of Management and Budget. As agencies look toward the end of the fiscal year and find themselves purchasing commodities, NITAAC can help. We are committed to providing EPEAT certified laptops, desktops, printers, monitors and servers to meet all our agency partner IT needs. If your needs are more complex, like Cloud-in-a-box, managed services or Everything-as-a-Service (XaaS), the CIO-CS GWAC is for your agency, too. Dozens of commercially available commodities and commodity-enabling solutions can be found on CIO-CS or added in a 24-hour turnaround technology refresh process (TRP). Direct awards are always quick and easy using NITAAC’s e-GOS. NITAAC is Your Single Source for End of Year Buying Needs From IT modernization to cyber to software to Health IT, NITAAC is your one-stop source for all your end of year spending needs. And nobody makes getting IT quite as easy as NITAAC. You can find it and order it (with little or no training) through our easy-to-understand e-GOS. If your agency has “use or lose’ funding, maybe it’s time you lose yourself learning about NITAAC. For twenty-six years, NITAAC has been a trusted source for federal IT procurement. If you are interested in partnering with us on a requirement, or simply want more information, contact NITAAC Customer Support at 888-773-6542 to speak with an intake specialist or visit our homepage.
  8. Achieve End of Year Fiscal Spending Goals and Help Save the Planet with NITAAC GSS 2022 marks the third consecutive EPEAT Award win for NITAAC. Globally recognized, EPEAT helps purchasers, manufacturers and resellers buy and sell environmentally preferable electronic products. The Global Electronics Council, which owns and manages EPEAT, also facilitates the EPEAT Purchaser Awards. The awards recognize excellence in sustainable procurement of EPEAT-registered products. NITAAC is the only GWAC to receive this global award and has been recognized for excellence in two categories: Computers and displays; and Servers NITAAC takes considerable pride in doing our part to ensure the federal government has access to sustainable products. In 2021, our products empowered the federal government to realize 3,681,150 kilowatt hours of energy savings. This is the equivalent of the annual electricity consumption of 303 US households. Additionally, our products resulted in the reduction of 783,870 kilograms of carbon dioxide equivalents. This amounts to the removal of 168 cars off the road in the United States for a year. We strongly believe it is not only our job to provide a first-class acquisition experience but to also do our part to create a healthier planet, while helping the federal government save both time and money. To that end, our sustainability efforts resulted in $152,414 in cost savings for our federal customers. Environmentally Responsible End of Fiscal Year Spending As agencies look toward the end of the fiscal year and find themselves purchasing commodities, such as laptops and desktops, to meet their end of fiscal year buying needs, NITAAC can help. We are committed to providing EPEAT certified laptops, desktops, printers, monitors and servers to meet all our agency partner information technology (IT) needs. In fact, FAR subpart 23.704 requires that 95% of all electronic product acquisitions be EPEAT-registered products, and the Office of Management and Budget (OMB) directs federal agencies to ensure that at least 80% of their laptop and desktop acquisitions are one of the five standard configurations available through their Government-Wide Strategic Services (GSS) initiative. The more federal agencies participate, the greater the overall savings. And, when you buy through GSS, you’ll get the same low price regardless of quantities ordered – one or one thousand. Using NITAAC allows federal agencies to reduce the administrative cost of establishing their own IT contracts and leverage the buying power of the entire federal government for laptops and desktops. With more than 3,483 EPEAT certified products to choose from, the ordering process is as easy as the click of a button. To start your order, download a copy of the NextGen GSS Ordering Guide here, then click the log in to e-GOS button in the upper right-hand corner of any NITAAC web page. From e-GOS you can view standard configurations and prices on product offerings from our Contract Holders. Simply compare the configurations, select the ones that meet your requirements and follow the NextGen GSS Ordering Guide instructions to complete your order. NITAAC not only offers the standard configurations of the GSS program, we also can handle more complex requirements through our CIO-CS Government-Wide Acquisition Contract (GWAC) for IT Commodities/Solutions. Saving money and the planet is something we can all agree is a win. To learn more about how NITAAC can help you meet your end of year laptop and desktop buying needs, and make the planet a healthier place, visit https://nitaac.nih.gov/services/government-wide-strategic-solutions.
  9. NITAAC Strategic Priorities for FY22 The New Year brings resolutions and a renewed emphasis on change. In fact, data from YouGovAmerica suggests that about a quarter of Americans will make resolutions, and 20% think they'll accomplish them. In the spirit of New Year traditions, I wanted to share with you the NITAAC strategic goals and priorities for FY2022. Priority #1: Accept No Substitutes: Nobody Does Federal IT Acquisition Quite Like NITAAC Although many things change, customer service and our commitment to excellence remains the same. Customer service is not something we take for granted at NITAAC. We've geared our operations around our customers’ needs so whether they are just beginning a solicitation and need help with research, or they’ve already placed a task or delivery order on one of our vehicles, NITAAC is committed to making sure they get answers faster, so they can keep their acquisitions on track. In 2022, we will seek ways to continually improve upon our service delivery. To that end, we will be developing new training programs, website resources, white papers, blogs, videos and other resources, such as virtual industry days, to support our federal partners and their information technology (IT) missions. Priority #2: Revolutionize IT Acquisitions with CIO-SP4 We are steadfastly working to bring the next great Government-Wide Acquisition Contract (GWAC), Chief Information Officer-Solutions and Partners 4 (CIO-SP4) to market. The $50 billion GWAC will focus on enabling emerging technologies in IT — such as blockchain, cybersecurity technologies, agile software development and "as-a-service-solutions" — as well as reducing administrative burden on the competitive process behind the GWAC. On January 11, 2021, we posted Amendment 013. Additionally, the CIO-SP3 and CIO-SP3 Small Business vehicles are currently being extended for up to one year to ensure there is no gap in contractual coverage between CIO-SP3 and CIO-SP4. This will push performance of task orders well into Q3 2028, giving agencies plenty of runway to place their acquisitions now and get the benefits of FAR 16 flexibilities. The new projected award date for CIO-SP4 is no later than November 11, 2022. Priority #3: Leverage DITAP Certification The current push for modernization is not just about updating or replacing old technology. It’s about “creating the platform for change”— that is, finding more cost-effective, innovative approaches to delivering IT and improving service to the citizen. A common component of the push for IT modernization is delivering data, information and transactional services across multiple platforms to enhance how citizens engage with the government. Unfortunately, buying digital services is not a skill that is gained through the Federal Acquisition Certification in Contracting (FAC-C) curriculum. Many seasoned Contracting Officers are now facing a start-of-FY2022 deadline to learn and apply new skills for Digital Services (DS). In 2022, we plan to leverage our Digital IT Acquisition Professional (DITAP) certification to assist federal agency partners whose Contracting Officers have not yet achieved this distinction. Unfortunately, COVID-19 and remote working have made it increasingly difficult for Contracting Officers to take the six-month training. All NITAAC Contracting Officers and specialists are already DITAP certified, and are specially trained to handle procurements on each of our three Government-Wide Acquisition Contracts for IT – CIO-SP3, CIO-SP3 Small Business and CIO-CS. Not only have they completed the rigorous training process, but they are also experienced in implementing the most innovative and streamlined strategies in IT acquisitions. Priority #4: Continue to Leverage Best in Class (BIC) GWACs: CIO-SP3, CIO-SP3 Small Business and CIO-CS There is much promise in leveraging BIC. A significant portion of our revenue resulted from being able to leverage our BIC status. But, even more importantly, the designation will result in even further cost avoidance for our agency partners. In 2022, we will continue to educate agencies about the value and cost-savings leveraging our BIC-designated vehicles affords. Priority #5: Eliminate Redundancies and Deliver More Value with NITAAC Government-Wide Strategic Solutions (GSS) NITAAC delivers quality IT equipment at competitive rates. In fact, federal agencies who use NITAAC realize dramatic savings when purchasing commercial-off-the-shelf (COTS) IT products. Using NITAAC allows federal agencies to reduce the administrative cost of establishing their own IT contracts and leverage the buying power of civilian agencies for laptops and desktops. The more federal agencies participate, the greater the overall savings. Agencies get the same low price regardless of the quantities ordered. In FY22, we will have a renewed emphasis on helping federal agencies understand how they can realize dramatic savings when purchasing COTS IT products through NITAAC GSS. Although most resolutions are abandoned, our commitment to our strategic priorities is unwavering. I am excited about the promise of FY2022 and look forward to continuing to reimagine acquisitions and deliver procurement excellence.
  10. Now in its 18th year, Cybersecurity Awareness Month builds interest in the importance of cybersecurity and the resources needed for all Americans to be safer and more secure online. The theme for Cybersecurity Awareness Month 2021 is “Do Your Part. #BeCyberSmart.” The theme empowers individuals and organizations to own their role in protecting cyberspace because if everyone does their part, cyberspace will be more resilient for everyone. The federal government is not immune from the need to #BeCyberSmart. In fact, the importance of federal cybersecurity cannot be overstated. Every day, the federal government fends off tens of thousands of cyberattacks from adversaries. Some of these attacks are simple phishing emails–aimed at hopefully tricking an unassuming federal employee into doing something wrong – but others are more sophisticated attacks targeting the nation’s most precious data assets. For federal agencies to “Do Their Part,” they must equip themselves with the proper cybersecurity solutions. Cyber technologies run the gamut and procuring these technologies can often be difficult. For some agencies, procurement officers not versed in cybersecurity might find it challenging to get fair pricing. For others, fair opportunity competition might be a stumbling block they’re not familiar with. Fortunately, agencies don’t have to undergo the cybersecurity procurement process alone—NITAAC can help. All NITAAC Contracting Officers are Digital IT Acquisition Professional (DITAP) certified, which means they are well-versed in designing innovative and flexible procurements for information technology and digital transformation. NITAAC offers an array of Best in Class cybersecurity services and solutions through our three Government-Wide Acquisition Contracts (GWACs). The CIO-SP3 and CIO-SP3 Small Business GWACs, in particular, have specific Task Areas where agencies can fulfill the need for cybersecurity solutions, such as Task Area 1 (IT Services for Biomedical Research, Health Sciences and Healthcare), Task Area 3 (Imaging) and Task Area 7 (Critical Infrastructure and Information Assurance). CIO-CS offers managed solutions on-premise or offsite, along with “as-a-service” commodity buys for out-of-the-box setup and distribution. Cybersecurity has proven to be a necessary investment for government agencies. Technology has provided new ways for government agencies to work, interact with citizens and improve overall operations. The NITAAC Contract Holders have the right cybersecurity solutions in place to ensure agencies can accomplish their missions knowing their information is protected and they can #BeCyberSmart. To learn more about NITAAC’s cybersecurity solutions, visit nitaac.nih.gov/cybersecurity
  11. At NITAAC, we not only are fueling information technology (IT) modernization across the government, we are also leading by example. As one of the federal government’s top sources for ‘everything IT,’ NITAAC has taken the message of modernization to heart and has reimagined how agencies acquire IT. NITAAC’s three easy-to-use, easy-to-understand, Best in Class (BIC) Government-Wide Acquisition Contracts (GWACs) – CIO-SP3, CIO-SP3 Small Business, and CIO-CS – provide any federal agency, government-wide, with an easy and accessible method for acquiring more effective citizen services or mission delivery. Whether your agency buys direct or needs help from a Contracting Officer, NITAAC has a program that’ll work for you. And no matter how large or how complex your IT challenge may be, you can count on NITAAC Contract Holders to get it done quickly and get it done right. From operations and maintenance of legacy systems to complex, emerging technologies like Cybersecurity and Artificial Intelligence, NITAAC Contract Holders are ready to help federal agencies excel. Check out CIO-SP3 with its 137 labor categories and ten task areas, CIO-SP3 Small Business with depth in five socioeconomic categories, or CIO-CS for IT Commodities and As-A-Service Solutions. What’s more, the NITAAC Government-Wide Strategic Services (GSS) program, a subset of CIO-CS, provides a real opportunity under category management for buyers to acquire laptops and desktops quickly and efficiently. Although fiscal year 2020-2021 was full of challenges and a collective new normal as we faced a global pandemic, we’ve been undaunted in our efforts to improve our customers’ user experience, choice of contracting approach and overall accessibility. So, what exactly can agencies expect when they engage with NITAAC? Read ahead for a quick synopsis and check out the full Federal News Network 2021-2022 NITAAC Contract Guide for more information. Plus, here’s a link to watch the NITAAC Contract Guide video interviews. Best in Class GWACs: CIO-SP3, CIO-SP3 Small Business and CIO-CS The BIC designation doesn’t just benefit the NITAAC community; it benefits the entire federal government. The BIC designation is awarded to contracts that consistently deliver strong results. By relying on contracts with good track records, agencies — and the federal government as a whole — can raise the baseline for the quality of acquisitions. The BIC designation for all three of our GWACS signals to the acquisition community that NITAAC consistently demonstrates value that allows agencies to save time, money and realize speed to delivery. We also offer solutions and processes necessary to meet the federal government’s ever-evolving IT requirements. Quite simply, BIC tells the federal community that agencies are getting the best in both services and spend under management (SUM). Agencies can meet all their SUM tier goals (0, 1, 2 and 3) using NITAAC BIC GWACs. We are tremendously proud of this distinction because it’s a testament to the quality of our Contract Holders, contracting officers, customer service and overall team. But, even more importantly, the designation will result in even further cost savings for our agency partners. Since 2012, agencies have obligated more than $35 billion to NITAAC GWACs because they understand the value and cost-savings doing so affords. Democratizing Expertise with Assisted Acquisitions If your agency would prefer even more detailed guidance throughout the acquisition process or you just need an extra pair of hands, our Assisted Acquisitions program is ready to pair you with an experienced FAC-C, Level 3, Digital Services Certified Contracting Officer capable of helping you navigate the procurement process. Warranted acquisition professionals will work with you to determine the best course forward for your acquisition, from the market research and acquisition planning phase all the way through administration and closeout. NITAAC Assisted Acquisitions is there for your agency throughout the entire procurement lifecycle. Eliminating Redundancies and Delivering More Value with NITAAC GSS The Federal Government spent over $89 billion in 2020 on hardware, software, telecommunications, IT security, and IT professional services through tens of thousands of contracts and delivery orders. NITAAC is pleased to serve as one of three Best in Class sources for purchasing laptops and desktops for civilian agencies. In fact, NITAAC GSS increased 33% in 2020 (over 2019) for laptop and desktop buys. What’s more, NITAAC GSS goes beyond standard configurations, offering products outside of the OMB-mandated specifications such as Apple iPads and Macs. It’s a perfect program for end-of-year use-it-or-lose-it funds. Accept No Substitutes: Outstanding Customer Support Customer service is not something we take for granted at NITAAC. We've geared our operations around our customers’ needs so whether they are just beginning a solicitation and need help with research, or they’ve already placed a task or delivery order on one of our vehicles, NITAAC is committed to making sure they get answers faster, so they can keep their acquisitions on track. From a vendor standpoint, open and frequent communications are key. For our CIO-CS Contract Holders, we work very hard to rapidly approve their Technology Refreshment Proposals (TRP) to add new commodities on the contract so customers can always get what they need, when they need it. We guarantee that TRPs will be reviewed within 72 hours, but the majority of TRPs are reviewed within 24 hours. If a Contract Holder or customer needs something sooner, we ask them to call NITAAC Support so we can expedite the review. Want to learn more? To learn more about these, and all the ways NITAAC can help you reimagine your acquisitions, read the Federal News Network 2021-2022 NITAAC Contract Guide, watch the NITAAC Contract Guide video interviews or contact our customer support team at NITAACsupport@nih.gov.
  12. Level the playing field on your next IT procurement. In 1996, Congress passed what is now known as the Clinger-Cohen Act (CCA), which eliminated the General Services Administration (GSA) as the sole source for acquiring information technology (IT) and allowed other federal agencies to assume a lead contracting role. The Act was created with one mission in mind: To speed up IT purchasing so that by the time technology got to the buyer, it wasn’t obsolete. To achieve this, the CCA introduced Government-Wide Acquisition Contracts (GWACs). These were to be administered by Executive Agencies that met rigorous standards set by the Office of Management and Budget. Each GWAC made awards to a pre-competed, pre-qualified pool of vendors who could then bid on all its orders. As other agencies had specific IT needs, they could place fast turnaround task or delivery order requests against the GWAC and its pool of sellers, shrinking a years-long purchasing cycle down to mere months. This streamlined process was codified in the Federal Acquisition Regulations (FAR) as “fair opportunity” under FAR 16.505. NITAAC was one of the first Executive Agents to be granted GWAC authority and today, more than 25 years later, we still offer three GWACs to federal agencies looking to purchase IT faster, more easily, and from a level playing field of pre-qualified vendors. Fair opportunity explained. Fair opportunity is a requirement that federal agencies purchasing IT products and services must follow when using a GWAC. It states that if a purchase exceeds $3,500, every company that holds a contract with that GWAC must be given an equal opportunity to respond to a request for proposal (RFP) on services, or a request for quote (RFQ) on products. Fair opportunity is intended to prevent agencies from giving unfair advantage to one contractor over another. The concept of fair opportunity is mandated by FAR 16.505(b). There are other great benefits in FAR 16.505, like no protest on orders under $10M ($25M for the DoD), but let’s stick to fair opportunity for now. There are two good reasons for an agency to exercise fair opportunity. First, the FAR requires it. Second, fair opportunity is a great way to ensure that you get the best value for your agency. As a buyer, you strengthen your bargaining position when you give all the awardees on the contract a fair chance to compete. Whether you choose your incumbent or go in a new direction, fair opportunity will give everyone involved in the acquisition process assurance that you made the right decision for the right reasons. How NITAAC helps agencies meet fair opportunity. Unless using an exception to fair opportunity as described in FAR 16.505(b)(2), ordering contracting officers must provide fair opportunity, FAR 16.505(b)(1) for orders exceeding $3,500. In the case of small businesses, the ordering contracting officer also must determine if there is a reasonable expectation of obtaining offers from two or more responsible small business concerns that are competitive in terms of market prices, quality and delivery unless one of the exceptions in FAR 16.505(b)(2)(i) applies. Rather than leave it up to the agencies to determine how to ensure fair opportunity, NITAAC has designed an Electronic Government Ordering System (e-GOS) that ensures fair opportunity is carried out correctly on every order. This web-based, secure system is fast and easy to use—allowing contracting professionals to walk through the entire solicitation process seamlessly, with FAR references at every applicable step. Meeting fair opportunity with e-GOS. e-GOS provides streamlined IT ordering, enabling agencies to quickly upload requirements and supporting documentation, manage the competition, handle questions and answers, submit amendments if necessary and finally, select and notify awardees. Agencies control the time frame based on the level of complexities, but responses can be received in, on average, as few as three days for products and 42 days for services. Additionally, the system features built-in FAR guidance and satisfies fair opportunity to be considered (FAR 16.505). e-GOS can also serve as a database of record, as all files are maintained indefinitely or, if you prefer, all documents stored can be downloaded and printed for your official file. NITAAC is here to ensure that every IT award an agency issues is carried out in a fair and equitable manner, according to all applicable laws. To learn more about NITAAC and fair opportunity, call us at 1.888.773.6542 or visit us at nitaac.nih.gov.
  13. IT modernization still more important than ever to federal agencies According to the Government Accountability Office (GAO) and the Office of Management Budget’s (OMB) 2019 budget document, over 80 percent of all information technology (IT) spending is on the Operations and Maintenance of "aging legacy systems, which pose efficiency, cybersecurity, and mission risk issues, such as ever-rising costs to maintain them and an inability to meet current or expected mission requirements." That’s because the current push for modernization is not just about updating or replacing old technology. It’s about “creating the platform for change,” as the President’s Management Agenda describes it—that is, finding more cost-effective, innovative approaches to delivering IT services and improving services delivered to the citizen. As the pace of modernization accelerates, many agencies might find themselves struggling to keep up. Here at NITAAC, we get it. That’s why our contracting officers are so essential to our offerings. We have a team of FAC-C-DS Level-III certified contracting professionals who can guide customers through every step of the acquisition lifecycle. They understand how to leverage different contract vehicles, how to define IT requirements accurately and clearly, and how to translate those requirements into solutions that work. Using proven methods, they can get from requirements definition to award in as few as 30 days. It’s acquisition at the speed of innovation. But innovation doesn’t happen in a vacuum. It happens in the context of individual procurements, each reflecting the unique mission and goals of an agency. Whatever your modernization requirements, our GWACs can help. CIO-SP3 is a good choice for agencies looking to develop innovative solutions based on cutting-edge technology. The program includes 137 different labor categories (and more can be added at the task order level), and supports every contract type in the FAR. CIO-SP3 also has a small business companion contract, which helps agencies meet their small business goals for HUBZone, 8(a), Woman-Owned, Service-Disabled Veteran-Owned Small Business, and Small Business. CIO-CS, on the other hand, provides easy access to a wide range of commodity and commodity-based solutions that can be deployed either on premise or in the cloud. The offerings are always current, with a technology refresh process that enables product updates to be added as soon as they become available. Not in days or weeks—but hours. The contract includes both original equipment manufacturers and value-added resellers. CIO-SP3, CIO-SP3 Small Business and CIO-CS are all designed to simplify the acquisition process. You don’t need a special “Delegation of Procurement Authority” to issue task or delivery orders, nor do you need to synopsize or post requirements, since these programs fall under FAR 16.5. The streamlined process doesn’t require you to compromise on price. As part of the original contract awards, we negotiated competitive prices for products and services—and as part of task and delivery orders, you can negotiate even better rates and prices. The pricing for commodity products is lower than open market and less than or equal to what you can get through federal supply schedules. We can’t promise that modernization will be easy. But what we can promise is that the acquisition process can support your efforts, rather than frustrate them. We’re here to make that happen. For more information, visit https://nitaac.nih.gov or call us at 1.888.773.6542. You can also email NITAACsupport@nih.gov.
  14. A 2019 memorandum from the Office of Management and Budget directs agencies to increase their use of Best in Class (BIC) contracts. But the case for BIC solutions goes well beyond any mandate. BIC, part of the federal government’s category management initiative, is a government-wide designation for acquisition solutions that can be used by multiple agencies and that satisfy key criteria defined by OMB. A BIC designation means that a vehicle is based on mature acquisition processes that will help agencies get more value from their spending. All three of NITAAC’s government-wide acquisition contracts (GWACs) have been designated as BIC. In its March 20 memo, OMB directed agencies to begin setting annual goals for increasing the use of BIC contracts for common goods and services, while still meeting their small business and other socioeconomic goals. The memo makes the case that the BIC initiative already has delivered good results. “The BIC goal is a reflection of the many benefits that have been realized from increasing the visibility and use of model contracts solutions—including billions in cost avoidance aided by reduced contract duplication for identical products at wide price variations, increased use of common specifications and greater reliance on government and industry best practices,” the March 20 memo states. The value of BIC comes down to its focus on contract management as a discipline. In vetting contracts, OMB looks at whether the acquisition team consistently follows best practices and mature processes. For example, the first criteria for BIC is, “Rigorous requirements definitions and planning processes.” Among the questions OMB asks is, “How inclusive or collaborative is the process of collecting and capturing the requirements during the planning phase of the acquisition process? Are all the major stakeholders included?” Likewise, for the fourth criteria, “Category and Performance Management Practices,” OMB asks, “Does the vehicle include management provisions that go beyond traditional contract management, e.g., does it include ongoing assessment of demand and spend, alignment with market changes and trends, usage, performance, training, etc.?” The goal of BIC is to highlight contracts that consistently deliver strong results. By relying on contracts with good track records, agencies—and the federal government as a whole—can raise the baseline for the quality of acquisitions. The more that agencies rely on contracts with good track records, the more benefits that they will see. That includes higher volume discounts, reduced administrative costs and contract duplication, and the greater use of buying data to make informed decisions. That is why OMB is focused on what’s called Spend Under Management (SUM), which refers to the portion of an agency’s budget that is aligned with strong contract management practices. OMB and the Category Management Leadership Council have developed a SUM maturity model to help agencies analyze their spending: · Tier 0: Spending is unaligned with consistent management practices · Tier 1: Spending is managed at the agency-wide level, with strong contract management practices · Tier 2: Spending is managed at the government-wide level through multi-agency government-wide solutions with strong contract management practices · Tier 3: Spending is managed at the government-wide level using BIC solutions The March 20 memo is part of an effort to push more spending into the higher tiers, with BIC contracts recognized as the culmination of this effort. For agencies, the BIC initiative should not be another reporting requirement. In the end, it’s about making a good business decision—and reaping the benefits. The fact that all three NITAAC contracts—CIO-SP3, CIO-SP3 Small Business and CIO-CS—have received the BIC designation is a testament to the quality of our contract holders, contracting officers, customer service and overall team. Through these contracts, agencies have access to the latest IT services and products from a wide range of vendors, including a robust pool of small businesses. As always, we are committed to providing our customers with acquisition services that will support their efforts to bring more discipline to their IT spending and to meet their ever-evolving IT requirements.
  15. Is Setting up an IDIQ Right for Your Agency? In U.S. Federal government contracting, IDIQ is an abbreviation of the term indefinite delivery/indefinite quantity. This is a type of contract that provides for an indefinite quantity of supplies or services during a fixed period. IDIQs are also sometimes called "Task" or "Delivery Order” contracts. There are a few instances when establishing a unique agency IDIQ contract may be an appropriate business decision, especially in cases when recurring needs are anticipated. However, in most cases, an existing vehicle can fulfill an agencies’ needs. Before establishing a new agency-specific single or multiple award IDIQ vehicle, agencies should research existing vehicles and take into consideration the following: IDIQ Contracts Require a Time Investment Setting up an individual IDIQ contract can be both labor and time intensive. Using a Government-Wide Acquisition Contract (GWAC), like NITAAC, gives agencies the flexibility of having their own contract without the hassle of setting it up. Leveraging an existing vehicle does not mean you lose ownership Many agencies set up IDIQs because they are concerned about losing ownership. With NITAAC, that is not the case. Agencies have control of their award from start to finish. Agencies write their own requirements, determine their own timeframe and, ultimately, select their own awardees, from our pool of our pre-qualified contract holders. NITAAC simply leverages our contracting expertise to help facilitate the process on the federal government’s behalf. Realize Cost Savings When an agency uses NITAAC, they benefit from improved pricing because our rates are pre-negotiated at the master contract level, which means they are already the lowest available rates. And, because our contracts are pre-competed, additional competition could further drive down costs at the task/delivery order level. Put simply, NITAAC allows for economies of scale in order to reduce per unit costs, which may not be possible on an individual agency contract. Reduce timeframes and no protests under $10 million ($25 million for the DoD) And since time is money, agencies can reduce their timeframes by using our GWACs. On average, task orders can be awarded in 45 days or less, and delivery orders in 1-3 days. And, there are no protests under $10 million ($25 million for the DoD) if the scope, dollar value and period of performance are within the bounds of the GWAC. Furthermore, agencies can also use GWACs to meet their small business goals under an exception to fair opportunity. And, NITAAC GWACs all carry the Best in Class designation. IDIQs are a powerful tool in the contracting officers’ toolbox IDIQs do have a role in federal procurement but for agencies looking to have a more streamlined procurement, or those that don’t have the time to invest in setting up their own IDIQ, NITAAC GWACs are an ideal option.
  16. NITAAC Program Guide-at-a-Glance At NITAAC, we are not only fueling modernization across the government, we are leading by example. As one of the federal government’s top sources for ‘everything IT,’ NITAAC has taken the message of modernization to heart and is proud to launch a refreshed experience that will change how agencies acquire new technology. NITAAC’s three easy-to-use, easy-to-understand, Best in Class GWACs – CIO-SP3, CIO-SP3 Small Business, and CIO-CS – provide any agency, government-wide, with an easy and accessible method for acquiring more effective citizen service or mission delivery. We’ve done a lot recently to improve our customers’ user experience, choice of contracting approach and overall accessibility. So, what specifically has NITAAC changed? Reimagining Our Website Reimagining acquisition is about creating a positive user-centric customer experience from market research through closeout. With this in mind, we made it a foremost priority to directly improve user experience at the starting point of most people’s acquisition journey – the NITAAC website. Our newly refreshed website focuses on educating contracting officers, contract holders and small businesses that are not already on contract, by showing them how to best participate with NITAAC and get the most out of CIO-SP3, CIO-SP3 Small Business and CIO-CS. Upon visiting the reimagined NITAAC website, the first thing you will notice is the clean look and feel. We have designed our new website with you – the user – in mind so that you can find the resources you need to get your next IT procurement off the ground and moving. To this end, we have enhanced our search capabilities for tools, templates, events and contract holders. The refreshed website will include improved tools and templates, short instructional videos, and other “quick hits” on buying to allow contracting officers to see best practices for buying federal IT. Additionally, the website gives customers a step by step overview on everything IT procurement from issuing a Task/Delivery Order Request (TOR/DOR) to managing their procurement and selecting awardees on e-GOS, our secure online ordering system. And because the federal workforce is becoming increasingly mobile, we have incorporated all of these changes into a flexible and responsive design that is accessible from any device so that the information you need is always at your fingertips. Intuitive Buying Through NextGen e-GOS Even with a sleek new website, user experience is not going to improve without improving the actual procurement process. With this in mind, we have also focused a great deal of our efforts over the past year on improving the next generation of our online customer ordering portal, e-GOS. With new ease-of-access features that complement the changes made to our website, customers are now seamlessly transitioned from the research phase all the way through the final procurement. NextGen e-GOS contains built-in FAR guidance and walks the contracting officer through what is necessary to meet FAR Part 16 requirements. Leveraging FAR Part 16, the goal of NextGen e-GOS is to truly streamline the process; allowing federal customers to ensure that their requirement only goes to contract holders who are qualified to do the work. NextGen e-GOS also will offer several new enhancements. For starters, it is operational in the cloud and will feature a new data upload feature. NextGen e-GOS is more user friendly – and mimics the user experience contracting officers are used to when shopping in their private lives. Customers will now enjoy product pictures, and can compare items, build a cart, and other features designed to personalize the buying experience. NextGen e-GOS also supports Best in Class requirements and provides better data reporting for our agency customers to meet FITARA guidelines, such as line-by-line analysis, quantities ordered, and payment amounts. Best in Class GWACs: CIO-SP3, CIO-SP3 Small Business and CIO-CS The BIC designation doesn’t just benefit the NITAAC community, it benefits the federal government, in general. The BIC designation is awarded to contracts that consistently deliver strong results. By relying on contracts with good track records, agencies — and the federal government as a whole — can raise the baseline for the quality of acquisitions. The BIC designation for all three of our GWACS signals to the acquisition community that NITAAC consistently demonstrates value that allows agencies to save time, money and realize speed to delivery. We also offer solutions and processes necessary to meet the federal government’s ever evolving IT requirements. Quite simply, BIC tells the federal community that agencies are getting the best in both service and spend. Agencies can meet all their tier goals (0, 1, 2 and 3) using NITAAC BIC GWACs. We are tremendously proud of this distinction because it’s a testament to the quality of our contract holders, contracting officers, customer service and overall team. But, even more importantly, the designation will result in even further cost saving for our agency partners. Democratizing Expertise with Assisted Acquisitions If your agency would prefer even more detailed guidance throughout the acquisition process, our Assisted Acquisitions program is ready to pair you with an experienced Contracting Officer capable of helping you navigate the procurement process. Warranted acquisition professionals will work with you to determine the best course forward for your acquisition, from the market research and acquisition planning phase, all the way through administration and closeout. NITAAC Assisted Acquisitions is there for you throughout the entire procurement lifecycle. Accept No Substitutes: Outstanding Customer Support Customer service is not something we take for granted at NITAAC. We've geared our operations around our customers’ needs so whether they are just beginning a solicitation and need help with research, or they’ve already placed a task or delivery order on one of our vehicles, NITAAC is committed to making sure they get answers faster, so they can keep their acquisitions on track. From a vendor standpoint, open and frequent communications are key. For our CIO-CS contract holders, we work very hard to rapidly approve their technical review process (TRP) requests to add new commodities on the contract so that customers can always get what they need, when they need it. We guarantee that TRPs will be reviewed within 72 hours, but the majority of TRPs are reviewed within 24 hours. If a contract holder or customer needs something sooner than 24 hours, we ask them to call our Customer Support Center, so we can expedite the review. Internally, we have implemented a Salesforce CRM to ensure that we accurately, consistently and efficiently answer all customer and contract holder questions. And, we are constantly analyzing frequently asked questions to develop new training, templates, website resources, white papers, blogs, videos and other resources to support our customers and their IT missions. Want to learn more? To learn more about these, and all the ways NITAAC is reimagining acquisitions, be sure to follow us on our social media channels.
  17. Can anyone recommend one over the other? The pros, cons of both. I have a requirement for IT advisory services, which is available through both vehicles. I have experience with GSA not NITAAC. Thanks in advance.
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