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  1. At NITAAC, we not only are fueling information technology (IT) modernization across the government, we are also leading by example. As one of the federal government’s top sources for ‘everything IT,’ NITAAC has taken the message of modernization to heart and has reimagined how agencies acquire IT. NITAAC’s three easy-to-use, easy-to-understand, Best in Class (BIC) Government-Wide Acquisition Contracts (GWACs) – CIO-SP3, CIO-SP3 Small Business, and CIO-CS – provide any federal agency, government-wide, with an easy and accessible method for acquiring more effective citizen services or mission delivery. Whether your agency buys direct or needs help from a Contracting Officer, NITAAC has a program that’ll work for you. And no matter how large or how complex your IT challenge may be, you can count on NITAAC Contract Holders to get it done quickly and get it done right. From operations and maintenance of legacy systems to complex, emerging technologies like Cybersecurity and Artificial Intelligence, NITAAC Contract Holders are ready to help federal agencies excel. Check out CIO-SP3 with its 137 labor categories and ten task areas, CIO-SP3 Small Business with depth in five socioeconomic categories, or CIO-CS for IT Commodities and As-A-Service Solutions. What’s more, the NITAAC Government-Wide Strategic Services (GSS) program, a subset of CIO-CS, provides a real opportunity under category management for buyers to acquire laptops and desktops quickly and efficiently. Although fiscal year 2020-2021 was full of challenges and a collective new normal as we faced a global pandemic, we’ve been undaunted in our efforts to improve our customers’ user experience, choice of contracting approach and overall accessibility. So, what exactly can agencies expect when they engage with NITAAC? Read ahead for a quick synopsis and check out the full Federal News Network 2021-2022 NITAAC Contract Guide for more information. Plus, here’s a link to watch the NITAAC Contract Guide video interviews. Best in Class GWACs: CIO-SP3, CIO-SP3 Small Business and CIO-CS The BIC designation doesn’t just benefit the NITAAC community; it benefits the entire federal government. The BIC designation is awarded to contracts that consistently deliver strong results. By relying on contracts with good track records, agencies — and the federal government as a whole — can raise the baseline for the quality of acquisitions. The BIC designation for all three of our GWACS signals to the acquisition community that NITAAC consistently demonstrates value that allows agencies to save time, money and realize speed to delivery. We also offer solutions and processes necessary to meet the federal government’s ever-evolving IT requirements. Quite simply, BIC tells the federal community that agencies are getting the best in both services and spend under management (SUM). Agencies can meet all their SUM tier goals (0, 1, 2 and 3) using NITAAC BIC GWACs. We are tremendously proud of this distinction because it’s a testament to the quality of our Contract Holders, contracting officers, customer service and overall team. But, even more importantly, the designation will result in even further cost savings for our agency partners. Since 2012, agencies have obligated more than $35 billion to NITAAC GWACs because they understand the value and cost-savings doing so affords. Democratizing Expertise with Assisted Acquisitions If your agency would prefer even more detailed guidance throughout the acquisition process or you just need an extra pair of hands, our Assisted Acquisitions program is ready to pair you with an experienced FAC-C, Level 3, Digital Services Certified Contracting Officer capable of helping you navigate the procurement process. Warranted acquisition professionals will work with you to determine the best course forward for your acquisition, from the market research and acquisition planning phase all the way through administration and closeout. NITAAC Assisted Acquisitions is there for your agency throughout the entire procurement lifecycle. Eliminating Redundancies and Delivering More Value with NITAAC GSS The Federal Government spent over $89 billion in 2020 on hardware, software, telecommunications, IT security, and IT professional services through tens of thousands of contracts and delivery orders. NITAAC is pleased to serve as one of three Best in Class sources for purchasing laptops and desktops for civilian agencies. In fact, NITAAC GSS increased 33% in 2020 (over 2019) for laptop and desktop buys. What’s more, NITAAC GSS goes beyond standard configurations, offering products outside of the OMB-mandated specifications such as Apple iPads and Macs. It’s a perfect program for end-of-year use-it-or-lose-it funds. Accept No Substitutes: Outstanding Customer Support Customer service is not something we take for granted at NITAAC. We've geared our operations around our customers’ needs so whether they are just beginning a solicitation and need help with research, or they’ve already placed a task or delivery order on one of our vehicles, NITAAC is committed to making sure they get answers faster, so they can keep their acquisitions on track. From a vendor standpoint, open and frequent communications are key. For our CIO-CS Contract Holders, we work very hard to rapidly approve their Technology Refreshment Proposals (TRP) to add new commodities on the contract so customers can always get what they need, when they need it. We guarantee that TRPs will be reviewed within 72 hours, but the majority of TRPs are reviewed within 24 hours. If a Contract Holder or customer needs something sooner, we ask them to call NITAAC Support so we can expedite the review. Want to learn more? To learn more about these, and all the ways NITAAC can help you reimagine your acquisitions, read the Federal News Network 2021-2022 NITAAC Contract Guide, watch the NITAAC Contract Guide video interviews or contact our customer support team at NITAACsupport@nih.gov.
  2. A 2019 memorandum from the Office of Management and Budget directs agencies to increase their use of Best in Class (BIC) contracts. But the case for BIC solutions goes well beyond any mandate. BIC, part of the federal government’s category management initiative, is a government-wide designation for acquisition solutions that can be used by multiple agencies and that satisfy key criteria defined by OMB. A BIC designation means that a vehicle is based on mature acquisition processes that will help agencies get more value from their spending. All three of NITAAC’s government-wide acquisition contracts (GWACs) have been designated as BIC. In its March 20 memo, OMB directed agencies to begin setting annual goals for increasing the use of BIC contracts for common goods and services, while still meeting their small business and other socioeconomic goals. The memo makes the case that the BIC initiative already has delivered good results. “The BIC goal is a reflection of the many benefits that have been realized from increasing the visibility and use of model contracts solutions—including billions in cost avoidance aided by reduced contract duplication for identical products at wide price variations, increased use of common specifications and greater reliance on government and industry best practices,” the March 20 memo states. The value of BIC comes down to its focus on contract management as a discipline. In vetting contracts, OMB looks at whether the acquisition team consistently follows best practices and mature processes. For example, the first criteria for BIC is, “Rigorous requirements definitions and planning processes.” Among the questions OMB asks is, “How inclusive or collaborative is the process of collecting and capturing the requirements during the planning phase of the acquisition process? Are all the major stakeholders included?” Likewise, for the fourth criteria, “Category and Performance Management Practices,” OMB asks, “Does the vehicle include management provisions that go beyond traditional contract management, e.g., does it include ongoing assessment of demand and spend, alignment with market changes and trends, usage, performance, training, etc.?” The goal of BIC is to highlight contracts that consistently deliver strong results. By relying on contracts with good track records, agencies—and the federal government as a whole—can raise the baseline for the quality of acquisitions. The more that agencies rely on contracts with good track records, the more benefits that they will see. That includes higher volume discounts, reduced administrative costs and contract duplication, and the greater use of buying data to make informed decisions. That is why OMB is focused on what’s called Spend Under Management (SUM), which refers to the portion of an agency’s budget that is aligned with strong contract management practices. OMB and the Category Management Leadership Council have developed a SUM maturity model to help agencies analyze their spending: · Tier 0: Spending is unaligned with consistent management practices · Tier 1: Spending is managed at the agency-wide level, with strong contract management practices · Tier 2: Spending is managed at the government-wide level through multi-agency government-wide solutions with strong contract management practices · Tier 3: Spending is managed at the government-wide level using BIC solutions The March 20 memo is part of an effort to push more spending into the higher tiers, with BIC contracts recognized as the culmination of this effort. For agencies, the BIC initiative should not be another reporting requirement. In the end, it’s about making a good business decision—and reaping the benefits. The fact that all three NITAAC contracts—CIO-SP3, CIO-SP3 Small Business and CIO-CS—have received the BIC designation is a testament to the quality of our contract holders, contracting officers, customer service and overall team. Through these contracts, agencies have access to the latest IT services and products from a wide range of vendors, including a robust pool of small businesses. As always, we are committed to providing our customers with acquisition services that will support their efforts to bring more discipline to their IT spending and to meet their ever-evolving IT requirements.
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