Greetings Everyone,
I have an issue and we have been unable to find any documentation on it stating one way or the other, A colleague of mine has an issue with an Acceptor not accepting invoices due to the page numbers being wrong on the base contract. He is insistant he won't do it, she's insistant it's fine as is. I've asked her to fix it and she refuses. I'm not sure if she's taking it personal or not.
My question is two-fold:
1 - Is there a rule/guidance for something like this.
2 - Can the Vendor demand an administrative mod be done.
I ask the second question as that is what the Acceptor is trying to do right now. The contract is supposedly 50 pages long. The crux is that the first two pages are 1 of 50 and 2 of 50, then the pages become 3 of 39, 4 of 39 and so on. So really the contract is really only 39 pages. We've gotten quite a few opinions, but opinions aren't going to force this Acceptor to accept the invoices. Also, we can't swap to another Acceptor to get them to do it, it must go through him. Lastly, we know that if the Acceptor accepts it DFAS will pay it. We need to get this vendor paid.
Any help in this matter would be appreciated.
/R,
Stahr