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What steps can be taken if one of our Multiple Award Service Contractors is not performing up to PAR.  I remember years ago our office would issue a "Letter of Concern" to the contractor.  Any info is appreciated.  

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Reduce the task order price to reflect the reduced value of the goods or services.

Talk to the contractor.

Terminate for cause.

Issue a cure notice.

Talk to the contractor.  Memorialize the conversation by email later in the day.

Reject the work and require resubmission.

Record the facts for past performance, and use that adverse past performance against the contractor in the next order opportunity.

Talk to the contractor to find out what the problem is, and discern whether the problem is yours or the contractors.

And so forth.  Note: These are not listed in any order.

 

 

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20 minutes ago, ji20874 said:

Record the facts for past performance, and use that adverse past performance against the contractor in the next order opportunity.

The world might have changed when I sat directly in a CO chair but the "interim" performance evaluation option in CPARS might still be available.   If so it is a possibility for use.  Formally putting in a "poor" interim rating  might get their attention.

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