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  1. At NITAAC, we not only are fueling information technology (IT) modernization across the government, we are also leading by example. As one of the federal government’s top sources for ‘everything IT,’ NITAAC has taken the message of modernization to heart and has reimagined how agencies acquire IT. NITAAC’s three easy-to-use, easy-to-understand, Best in Class (BIC) Government-Wide Acquisition Contracts (GWACs) – CIO-SP3, CIO-SP3 Small Business, and CIO-CS – provide any federal agency, government-wide, with an easy and accessible method for acquiring more effective citizen services or mission delivery. Whether your agency buys direct or needs help from a Contracting Officer, NITAAC has a program that’ll work for you. And no matter how large or how complex your IT challenge may be, you can count on NITAAC Contract Holders to get it done quickly and get it done right. From operations and maintenance of legacy systems to complex, emerging technologies like Cybersecurity and Artificial Intelligence, NITAAC Contract Holders are ready to help federal agencies excel. Check out CIO-SP3 with its 137 labor categories and ten task areas, CIO-SP3 Small Business with depth in five socioeconomic categories, or CIO-CS for IT Commodities and As-A-Service Solutions. What’s more, the NITAAC Government-Wide Strategic Services (GSS) program, a subset of CIO-CS, provides a real opportunity under category management for buyers to acquire laptops and desktops quickly and efficiently. Although fiscal year 2020-2021 was full of challenges and a collective new normal as we faced a global pandemic, we’ve been undaunted in our efforts to improve our customers’ user experience, choice of contracting approach and overall accessibility. So, what exactly can agencies expect when they engage with NITAAC? Read ahead for a quick synopsis and check out the full Federal News Network 2021-2022 NITAAC Contract Guide for more information. Plus, here’s a link to watch the NITAAC Contract Guide video interviews. Best in Class GWACs: CIO-SP3, CIO-SP3 Small Business and CIO-CS The BIC designation doesn’t just benefit the NITAAC community; it benefits the entire federal government. The BIC designation is awarded to contracts that consistently deliver strong results. By relying on contracts with good track records, agencies — and the federal government as a whole — can raise the baseline for the quality of acquisitions. The BIC designation for all three of our GWACS signals to the acquisition community that NITAAC consistently demonstrates value that allows agencies to save time, money and realize speed to delivery. We also offer solutions and processes necessary to meet the federal government’s ever-evolving IT requirements. Quite simply, BIC tells the federal community that agencies are getting the best in both services and spend under management (SUM). Agencies can meet all their SUM tier goals (0, 1, 2 and 3) using NITAAC BIC GWACs. We are tremendously proud of this distinction because it’s a testament to the quality of our Contract Holders, contracting officers, customer service and overall team. But, even more importantly, the designation will result in even further cost savings for our agency partners. Since 2012, agencies have obligated more than $35 billion to NITAAC GWACs because they understand the value and cost-savings doing so affords. Democratizing Expertise with Assisted Acquisitions If your agency would prefer even more detailed guidance throughout the acquisition process or you just need an extra pair of hands, our Assisted Acquisitions program is ready to pair you with an experienced FAC-C, Level 3, Digital Services Certified Contracting Officer capable of helping you navigate the procurement process. Warranted acquisition professionals will work with you to determine the best course forward for your acquisition, from the market research and acquisition planning phase all the way through administration and closeout. NITAAC Assisted Acquisitions is there for your agency throughout the entire procurement lifecycle. Eliminating Redundancies and Delivering More Value with NITAAC GSS The Federal Government spent over $89 billion in 2020 on hardware, software, telecommunications, IT security, and IT professional services through tens of thousands of contracts and delivery orders. NITAAC is pleased to serve as one of three Best in Class sources for purchasing laptops and desktops for civilian agencies. In fact, NITAAC GSS increased 33% in 2020 (over 2019) for laptop and desktop buys. What’s more, NITAAC GSS goes beyond standard configurations, offering products outside of the OMB-mandated specifications such as Apple iPads and Macs. It’s a perfect program for end-of-year use-it-or-lose-it funds. Accept No Substitutes: Outstanding Customer Support Customer service is not something we take for granted at NITAAC. We've geared our operations around our customers’ needs so whether they are just beginning a solicitation and need help with research, or they’ve already placed a task or delivery order on one of our vehicles, NITAAC is committed to making sure they get answers faster, so they can keep their acquisitions on track. From a vendor standpoint, open and frequent communications are key. For our CIO-CS Contract Holders, we work very hard to rapidly approve their Technology Refreshment Proposals (TRP) to add new commodities on the contract so customers can always get what they need, when they need it. We guarantee that TRPs will be reviewed within 72 hours, but the majority of TRPs are reviewed within 24 hours. If a Contract Holder or customer needs something sooner, we ask them to call NITAAC Support so we can expedite the review. Want to learn more? To learn more about these, and all the ways NITAAC can help you reimagine your acquisitions, read the Federal News Network 2021-2022 NITAAC Contract Guide, watch the NITAAC Contract Guide video interviews or contact our customer support team at NITAACsupport@nih.gov.
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