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  1. At NITAAC, we not only are fueling information technology (IT) modernization across the government, we are also leading by example. As one of the federal government’s top sources for ‘everything IT,’ NITAAC has taken the message of modernization to heart and has reimagined how agencies acquire IT. NITAAC’s three easy-to-use, easy-to-understand, Best in Class (BIC) Government-Wide Acquisition Contracts (GWACs) – CIO-SP3, CIO-SP3 Small Business, and CIO-CS – provide any federal agency, government-wide, with an easy and accessible method for acquiring more effective citizen services or mission delivery. Whether your agency buys direct or needs help from a Contracting Officer, NITAAC has a program that’ll work for you. And no matter how large or how complex your IT challenge may be, you can count on NITAAC Contract Holders to get it done quickly and get it done right. From operations and maintenance of legacy systems to complex, emerging technologies like Cybersecurity and Artificial Intelligence, NITAAC Contract Holders are ready to help federal agencies excel. Check out CIO-SP3 with its 137 labor categories and ten task areas, CIO-SP3 Small Business with depth in five socioeconomic categories, or CIO-CS for IT Commodities and As-A-Service Solutions. What’s more, the NITAAC Government-Wide Strategic Services (GSS) program, a subset of CIO-CS, provides a real opportunity under category management for buyers to acquire laptops and desktops quickly and efficiently. Although fiscal year 2020-2021 was full of challenges and a collective new normal as we faced a global pandemic, we’ve been undaunted in our efforts to improve our customers’ user experience, choice of contracting approach and overall accessibility. So, what exactly can agencies expect when they engage with NITAAC? Read ahead for a quick synopsis and check out the full Federal News Network 2021-2022 NITAAC Contract Guide for more information. Plus, here’s a link to watch the NITAAC Contract Guide video interviews. Best in Class GWACs: CIO-SP3, CIO-SP3 Small Business and CIO-CS The BIC designation doesn’t just benefit the NITAAC community; it benefits the entire federal government. The BIC designation is awarded to contracts that consistently deliver strong results. By relying on contracts with good track records, agencies — and the federal government as a whole — can raise the baseline for the quality of acquisitions. The BIC designation for all three of our GWACS signals to the acquisition community that NITAAC consistently demonstrates value that allows agencies to save time, money and realize speed to delivery. We also offer solutions and processes necessary to meet the federal government’s ever-evolving IT requirements. Quite simply, BIC tells the federal community that agencies are getting the best in both services and spend under management (SUM). Agencies can meet all their SUM tier goals (0, 1, 2 and 3) using NITAAC BIC GWACs. We are tremendously proud of this distinction because it’s a testament to the quality of our Contract Holders, contracting officers, customer service and overall team. But, even more importantly, the designation will result in even further cost savings for our agency partners. Since 2012, agencies have obligated more than $35 billion to NITAAC GWACs because they understand the value and cost-savings doing so affords. Democratizing Expertise with Assisted Acquisitions If your agency would prefer even more detailed guidance throughout the acquisition process or you just need an extra pair of hands, our Assisted Acquisitions program is ready to pair you with an experienced FAC-C, Level 3, Digital Services Certified Contracting Officer capable of helping you navigate the procurement process. Warranted acquisition professionals will work with you to determine the best course forward for your acquisition, from the market research and acquisition planning phase all the way through administration and closeout. NITAAC Assisted Acquisitions is there for your agency throughout the entire procurement lifecycle. Eliminating Redundancies and Delivering More Value with NITAAC GSS The Federal Government spent over $89 billion in 2020 on hardware, software, telecommunications, IT security, and IT professional services through tens of thousands of contracts and delivery orders. NITAAC is pleased to serve as one of three Best in Class sources for purchasing laptops and desktops for civilian agencies. In fact, NITAAC GSS increased 33% in 2020 (over 2019) for laptop and desktop buys. What’s more, NITAAC GSS goes beyond standard configurations, offering products outside of the OMB-mandated specifications such as Apple iPads and Macs. It’s a perfect program for end-of-year use-it-or-lose-it funds. Accept No Substitutes: Outstanding Customer Support Customer service is not something we take for granted at NITAAC. We've geared our operations around our customers’ needs so whether they are just beginning a solicitation and need help with research, or they’ve already placed a task or delivery order on one of our vehicles, NITAAC is committed to making sure they get answers faster, so they can keep their acquisitions on track. From a vendor standpoint, open and frequent communications are key. For our CIO-CS Contract Holders, we work very hard to rapidly approve their Technology Refreshment Proposals (TRP) to add new commodities on the contract so customers can always get what they need, when they need it. We guarantee that TRPs will be reviewed within 72 hours, but the majority of TRPs are reviewed within 24 hours. If a Contract Holder or customer needs something sooner, we ask them to call NITAAC Support so we can expedite the review. Want to learn more? To learn more about these, and all the ways NITAAC can help you reimagine your acquisitions, read the Federal News Network 2021-2022 NITAAC Contract Guide, watch the NITAAC Contract Guide video interviews or contact our customer support team at NITAACsupport@nih.gov.
  2. According to the Small Business Administration (SBA), small businesses are the lifeblood of the U.S. economy. In fact, small businesses create two-thirds of net new jobs and drive U.S. innovation and competitiveness. The contributions of small businesses are so great that federal legislation has been enacted to ensure that small businesses have fair and equitable access to federal spending. This legislation includes the requirement that federal agencies meet goals for small business and establishes several socioeconomic categories by which they can do so. The SBA negotiates with agencies to establish individual agency goals that, in the aggregate, constitute government-wide goals. There are 24 agencies that are subject to meeting socioeconomic goals, and the NIH Information Technology Acquisition and Assessment Center (NITAAC), through our Best in Class Government-Wide Acquisition Contracts (GWACs), is uniquely poised to assist each of these agencies in meeting their goals and fulfilling their information technology-related missions. Goals Met with CIO-SP3 Small Businesses The NITAAC CIO-SP3 Small Business GWAC features a wide variety of leading small business innovators and can be used by any federal, civilian or DoD agency to fulfill information technology requirements and meet socioeconomic goals. CIO-SP3 Small Business boasts pre-vetted contract holders in key socioeconomic categories, such as: 8(a): The SBA 8(a) Program is an essential instrument for helping socially and economically disadvantaged entrepreneurs gain entry in government contracting. This certification is intended for organizations that are owned and controlled at least 51% by socially and economically disadvantaged individuals. The CIO-SP3 Small Business GWAC features 133 8(a) designated Contract Holders. Historically Underutilized Business Zones (HUBZone): The government limits competition for certain contracts to businesses in HUBZones. It also gives preferential consideration to those businesses in full and open competition. The CIO-SP3 Small Business GWAC features 22 HUBZone small businesses located in underutilized urban and rural communities. Service-Disabled Veteran-Owned Small Business (SDVOSB): The SDVOSB designation is given to small businesses that are at least 51% owned and controlled by one or more service-disabled veterans. The CIO-SP3 Small Business GWAC features 53 SDVOSB Contract Holders. Women-Owned Small Business (WOSB): To help provide a level playing field for women business owners, the government limits competition for certain contracts to businesses that participate in the WOSB Federal Contracting Program. In fact, the federal government's goal is to award at least five percent of all federal contracting dollars to women-owned small businesses each year. The CIO-SP3 Small Business GWAC features 21 dynamic Women-Owned Small Businesses. NITAAC Has You Covered No matter your socioeconomic goal, CIO-SP3 Small Business can help you meet it. To learn more about CIO-SP3 Small Business, visit https://nitaac.nih.gov/services/cio-sp3-small-business.
  3. IT modernization still more important than ever to federal agencies According to the Government Accountability Office (GAO) and the Office of Management Budget’s (OMB) 2019 budget document, over 80 percent of all information technology (IT) spending is on the Operations and Maintenance of "aging legacy systems, which pose efficiency, cybersecurity, and mission risk issues, such as ever-rising costs to maintain them and an inability to meet current or expected mission requirements." That’s because the current push for modernization is not just about updating or replacing old technology. It’s about “creating the platform for change,” as the President’s Management Agenda describes it—that is, finding more cost-effective, innovative approaches to delivering IT services and improving services delivered to the citizen. As the pace of modernization accelerates, many agencies might find themselves struggling to keep up. Here at NITAAC, we get it. That’s why our contracting officers are so essential to our offerings. We have a team of FAC-C-DS Level-III certified contracting professionals who can guide customers through every step of the acquisition lifecycle. They understand how to leverage different contract vehicles, how to define IT requirements accurately and clearly, and how to translate those requirements into solutions that work. Using proven methods, they can get from requirements definition to award in as few as 30 days. It’s acquisition at the speed of innovation. But innovation doesn’t happen in a vacuum. It happens in the context of individual procurements, each reflecting the unique mission and goals of an agency. Whatever your modernization requirements, our GWACs can help. CIO-SP3 is a good choice for agencies looking to develop innovative solutions based on cutting-edge technology. The program includes 137 different labor categories (and more can be added at the task order level), and supports every contract type in the FAR. CIO-SP3 also has a small business companion contract, which helps agencies meet their small business goals for HUBZone, 8(a), Woman-Owned, Service-Disabled Veteran-Owned Small Business, and Small Business. CIO-CS, on the other hand, provides easy access to a wide range of commodity and commodity-based solutions that can be deployed either on premise or in the cloud. The offerings are always current, with a technology refresh process that enables product updates to be added as soon as they become available. Not in days or weeks—but hours. The contract includes both original equipment manufacturers and value-added resellers. CIO-SP3, CIO-SP3 Small Business and CIO-CS are all designed to simplify the acquisition process. You don’t need a special “Delegation of Procurement Authority” to issue task or delivery orders, nor do you need to synopsize or post requirements, since these programs fall under FAR 16.5. The streamlined process doesn’t require you to compromise on price. As part of the original contract awards, we negotiated competitive prices for products and services—and as part of task and delivery orders, you can negotiate even better rates and prices. The pricing for commodity products is lower than open market and less than or equal to what you can get through federal supply schedules. We can’t promise that modernization will be easy. But what we can promise is that the acquisition process can support your efforts, rather than frustrate them. We’re here to make that happen. For more information, visit https://nitaac.nih.gov or call us at 1.888.773.6542. You can also email NITAACsupport@nih.gov.
  4. As Congress continues to deliberate on the 2021 National Defense Authorization Act (NDAA), many small business contractors are wondering if the reforms started in 2018 will continue. The FY 2018 and 2019 NDAA both contained positive provisions for small businesses. From making it easier for small businesses to win follow-on contracts, to encouraging prompt payment of small business contractors, to increasing the amount of funding that can be authorized through the rapid prototyping program and specifically directing small businesses to apply, previous NDAAs greatly encouraged the viability of small business contracts and incentivized defense agencies to further utilize small business contracts. Regardless of the final direction of the NDAA, adopting a strong small business procurement posture makes continued sense for the DoD. NITAAC understands the importance of small businesses to defense contracting. America’s nearly 30 million small businesses are the backbone of our economy. They also provide critical goods, services and technologies which actively contribute to the health of the manufacturing and defense industrial base. The NITAAC Chief Information Officer-Solutions and Partners 3 Small Business Government-Wide Acquisition Contract (CIO-SP3 Small Business GWAC) is uniquely positioned to help the DoD accomplish its information technology missions. With 10 task areas covering virtually every defense agency need, CIO-SP3 Small Business contractors offer innovative solutions that are capable of meeting upcoming modernization and acquisition reform priorities, such as software licensing and cloud computing. Even better, CIO-SP3 Small Business customers benefit from built-in Fair Opportunity competition, no protests for awards under $25 million for the DOD and unparalleled customer support. CIO-SP3 Small Business makes vetting and competing small business awards easy. With a $20 billion contract ceiling spanning five socioeconomic categories, including Small Business (SB), Women-Owned Small Business (WOSB), 8(a), Service Disabled Veteran Owned Small Business (SDVOSB), and Historically Underutilized Business Zone (HUBZone), there are no better options for the DoD when soliciting small business products and solutions and meeting small business goals.
  5. NITAAC Program Guide-at-a-Glance At NITAAC, we are not only fueling modernization across the government, we are leading by example. As one of the federal government’s top sources for ‘everything IT,’ NITAAC has taken the message of modernization to heart and is proud to launch a refreshed experience that will change how agencies acquire new technology. NITAAC’s three easy-to-use, easy-to-understand, Best in Class GWACs – CIO-SP3, CIO-SP3 Small Business, and CIO-CS – provide any agency, government-wide, with an easy and accessible method for acquiring more effective citizen service or mission delivery. We’ve done a lot recently to improve our customers’ user experience, choice of contracting approach and overall accessibility. So, what specifically has NITAAC changed? Reimagining Our Website Reimagining acquisition is about creating a positive user-centric customer experience from market research through closeout. With this in mind, we made it a foremost priority to directly improve user experience at the starting point of most people’s acquisition journey – the NITAAC website. Our newly refreshed website focuses on educating contracting officers, contract holders and small businesses that are not already on contract, by showing them how to best participate with NITAAC and get the most out of CIO-SP3, CIO-SP3 Small Business and CIO-CS. Upon visiting the reimagined NITAAC website, the first thing you will notice is the clean look and feel. We have designed our new website with you – the user – in mind so that you can find the resources you need to get your next IT procurement off the ground and moving. To this end, we have enhanced our search capabilities for tools, templates, events and contract holders. The refreshed website will include improved tools and templates, short instructional videos, and other “quick hits” on buying to allow contracting officers to see best practices for buying federal IT. Additionally, the website gives customers a step by step overview on everything IT procurement from issuing a Task/Delivery Order Request (TOR/DOR) to managing their procurement and selecting awardees on e-GOS, our secure online ordering system. And because the federal workforce is becoming increasingly mobile, we have incorporated all of these changes into a flexible and responsive design that is accessible from any device so that the information you need is always at your fingertips. Intuitive Buying Through NextGen e-GOS Even with a sleek new website, user experience is not going to improve without improving the actual procurement process. With this in mind, we have also focused a great deal of our efforts over the past year on improving the next generation of our online customer ordering portal, e-GOS. With new ease-of-access features that complement the changes made to our website, customers are now seamlessly transitioned from the research phase all the way through the final procurement. NextGen e-GOS contains built-in FAR guidance and walks the contracting officer through what is necessary to meet FAR Part 16 requirements. Leveraging FAR Part 16, the goal of NextGen e-GOS is to truly streamline the process; allowing federal customers to ensure that their requirement only goes to contract holders who are qualified to do the work. NextGen e-GOS also will offer several new enhancements. For starters, it is operational in the cloud and will feature a new data upload feature. NextGen e-GOS is more user friendly – and mimics the user experience contracting officers are used to when shopping in their private lives. Customers will now enjoy product pictures, and can compare items, build a cart, and other features designed to personalize the buying experience. NextGen e-GOS also supports Best in Class requirements and provides better data reporting for our agency customers to meet FITARA guidelines, such as line-by-line analysis, quantities ordered, and payment amounts. Best in Class GWACs: CIO-SP3, CIO-SP3 Small Business and CIO-CS The BIC designation doesn’t just benefit the NITAAC community, it benefits the federal government, in general. The BIC designation is awarded to contracts that consistently deliver strong results. By relying on contracts with good track records, agencies — and the federal government as a whole — can raise the baseline for the quality of acquisitions. The BIC designation for all three of our GWACS signals to the acquisition community that NITAAC consistently demonstrates value that allows agencies to save time, money and realize speed to delivery. We also offer solutions and processes necessary to meet the federal government’s ever evolving IT requirements. Quite simply, BIC tells the federal community that agencies are getting the best in both service and spend. Agencies can meet all their tier goals (0, 1, 2 and 3) using NITAAC BIC GWACs. We are tremendously proud of this distinction because it’s a testament to the quality of our contract holders, contracting officers, customer service and overall team. But, even more importantly, the designation will result in even further cost saving for our agency partners. Democratizing Expertise with Assisted Acquisitions If your agency would prefer even more detailed guidance throughout the acquisition process, our Assisted Acquisitions program is ready to pair you with an experienced Contracting Officer capable of helping you navigate the procurement process. Warranted acquisition professionals will work with you to determine the best course forward for your acquisition, from the market research and acquisition planning phase, all the way through administration and closeout. NITAAC Assisted Acquisitions is there for you throughout the entire procurement lifecycle. Accept No Substitutes: Outstanding Customer Support Customer service is not something we take for granted at NITAAC. We've geared our operations around our customers’ needs so whether they are just beginning a solicitation and need help with research, or they’ve already placed a task or delivery order on one of our vehicles, NITAAC is committed to making sure they get answers faster, so they can keep their acquisitions on track. From a vendor standpoint, open and frequent communications are key. For our CIO-CS contract holders, we work very hard to rapidly approve their technical review process (TRP) requests to add new commodities on the contract so that customers can always get what they need, when they need it. We guarantee that TRPs will be reviewed within 72 hours, but the majority of TRPs are reviewed within 24 hours. If a contract holder or customer needs something sooner than 24 hours, we ask them to call our Customer Support Center, so we can expedite the review. Internally, we have implemented a Salesforce CRM to ensure that we accurately, consistently and efficiently answer all customer and contract holder questions. And, we are constantly analyzing frequently asked questions to develop new training, templates, website resources, white papers, blogs, videos and other resources to support our customers and their IT missions. Want to learn more? To learn more about these, and all the ways NITAAC is reimagining acquisitions, be sure to follow us on our social media channels.
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