Hello all,
I have a contract and offer 5% discount to certain clients and 10% to others in regards to MFC.
I recently found out that although I submitted my cover letter in 2020, they did take issue with it and at the end of the day, I thought they accepted my explanation. I was even allowed to submit an add MOD for the product that had a different discount. The products have been on GSA advantage for 2 years.
Now that I am doing changes to my contract, it was brought up again and she said that I may need to take the product off!
Any help on verbiage explaining why this is done that they would accept would be great.
Thank you,
Stacy