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  1. Late last year, the United States Office of Management and Budget (OMB) published a memorandum, M-22-18, that required federal agencies to comply with the guidelines regarding ensuring the safety and integrity of third-party software on federal information technology systems. This memorandum applied to the use of firmware, operating systems, applications, cloud-based software and general software. The memo requires federal agencies to comply with the National Institute of Standards and Technology (NIST) guidance, as detailed in President Biden’s cybersecurity Executive Order 14028, and stipulated that agencies “only use software provided by software producers who can attest to complying with the Government-specified secure software development practices, as described in the NIST Guidance.” The memo instructed agencies to collect a standardized self-attestation form from all software contractors before deploying their products. Initially, each agency will identify the software and collect the self-attestations forms. The end goal is to create a government-wide central repository of all software-related information, to shore up any cybersecurity vulnerabilities. I wanted to provide you with a brief update on where the NIH Information Technology Acquisition and Assessment Center (NITAAC) is in the self-attestation process and make you aware of some key dates that will impact your company. NITAAC is working with the OMB to determine the formal agency posture on this matter. We also are working to finetune the process for our communications requirements, as it relates to collecting the self-attestation forms. In the meantime, contractors should be aware of the following key dates: June 11, 2023: NITAAC deadline to collect self-attestation forms from critical software providers. September 14, 2023: NITAAC deadline to collect the forms from all software providers on the NITAAC networks. TBD: If needed, NITAAC will request a software bill of materials or other artifact(s) that demonstrate conformance with secure software development practices. You will hear more from NITAAC as we get additional clarity, however, I wanted you to know you are not in this alone. I understand that this request presents several challenges on your end, in terms of staffing and the additional labor required to conduct and submit the self-attestations. We face those same challenges at NITAAC. One of the biggest obstacles being faced on the federal level is that of time. The reality is that the government likely will not be able to produce and distribute the attestation forms in a timely manner. Unfortunately, if we cannot do so, this administrative burden will fall upon our contract holders, as you will then need to develop your own forms. I can’t promise that this process will be smooth, as there are several variables at play, but what I can promise is that we will be as transparent as possible and will make it our business to provide you with timely and relevant updates. I value our partnership and look forward to attesting the safety, integrity and security of all the software our contract holders provide to the federal government. This will become just one more example of the high-quality, best in class service agencies can expect from the NITAAC Contract Holders. We will discuss this further on our next Contact Holders’ call. To read the Executive Order, visit https://www.nist.gov/itl/executive-order-14028-improving-nations-cybersecurity. To learn more about the OMB Memo, visit https://www.whitehouse.gov/wp-content/uploads/2022/09/M-22-18.pdf.
  2. On January 20, 2021, President Joe Biden signed his first Executive Order (EO), EO 13985, which called for “a comprehensive approach to advancing equity for all, including people of color and others who have been historically underserved, marginalized, and adversely affected by persistent poverty and inequality.” At NITAAC, we are committed to advancing equity across the Federal Government and strongly believe that by leveling the playing field for all socioeconomic groups, we create a federal contracting experience that benefits everyone. That was the spirit behind our CIO-SP3 ramp on. In support of EO 13985, the CIO-SP3 ramp on increased the number of Service-Disabled Veteran Businesses (SDVB), 8(a) and Historically Underutilized Business Zones (HUBZone) small businesses to ensure equal access to contracting opportunities. The ramp on added over 200 Small Business Contract Holders to the vehicle, including 40 SDVB, 20 HUBZone and 81 8(a) contractors. In fact, in FY22, of the top ten performing CIO-SP3 Small Business contract holders, seven were ramp on contractors. The top 10 contractors contributed to $1.7 billion of the dollars obligated. $1.2 billion of the obligated dollars came from ramp on contractors. As a result of the CIO-SP3 Small Business ramp on, the percentage of NITAAC Small Disadvantaged Businesses increased by 75%, with over 70% of our awarded contracts being spread out over small business/socioeconomic categories. 8(a) – 131 Historically Underutilized Business Zone (HUBZone) - 22 Service-Disabled Veteran-Owned Small Business (SDVOSB) - 53 Small Business (SB) - 311 Women-Owned Small Business (WOSB) – 21 But our efforts have not stopped there. In support of EO 13779, which was designed to strengthen the capacity of Historically Black Colleges and Universities (HBCU’s) to participate in federal programs, access federal resources, including grants and procurement opportunities, as well as available partnership opportunities with federal agencies, the Chief Information Officer-Solutions and Partners 4 (CIO-SP4) Government-Wide Acquisition Contract (GWAC) solicitation allowed offerors to provide up to three examples of Information Technology projects that directly supported HBCU’s. Each example was worth 100 points with a maximum total of 300 points possible. The federal government’s goal in advancing equity provides everyone with the opportunity to reach their full potential. We are proud of the strides we have made to promote equity in federal contracting and take the President's orders to remove systemic barriers to opportunities and benefits for people of color and other underserved groups, quite seriously.
  3. On behalf of the team at NITAAC, let me be the first to wish you a Happy New Year! As we usher in 2023, I know there is a lot of anticipation about the Chief Information Officer-Solutions and Partners 4 (CIO-SP4) Government-Wide Acquisition Contract (GWAC). CIO-SP4 has been in the news lately, but unfortunately much of the press has covered the procurement with some incorrect information. Nevertheless, we continue to strive to serve our customers—federal information technology (IT) employees, who have IT requirements with tax-payer dollars, to support their agency missions and be a resource with numerous acquisition solutions for them to consider. Although it is still very much an active procurement, and I can’t comment on the specifics or answer many of the questions I am sure you might have, I did want to take this time to assure you of one thing — CIO-SP4 will be a viable GWAC and a trusted resource for federal agencies. We are steadfastly working to bring this next great IT vehicle to market. The $50 billion GWAC will focus on enabling emerging technologies in IT — such as blockchain, cybersecurity technologies, agile software development and “as-a-service-solutions" — as well as reducing administrative burden on the competitive process behind the GWAC. CIO-SP3 and CIO-SP3 Small Business Extended to 4/29/23 to Ensure No Lapse in Service In the meantime, I wanted to assure our agency customers that while we await the arrival of CIO-SP4, there will be continuous coverage for those who use our contracting vehicles. To ensure there is no break in service during the award of CIO-SP4, NITAAC has extended the CIO-SP3 and CIO-SP3 Small Business GWACs through 4/29/23. The CIO-SP3 and CIO-SP3 Small Business GWACs offer everything IT with services and solutions across ten Task Areas, ranging from biomedical research to software development. Whatever your IT requirements, our GWACs can help. CIO-SP3 is an excellent choice for agencies looking to develop innovative solutions based on cutting-edge technology. The GWAC includes 137 different labor categories (and more can be added at the task order level) and supports every contract type in the Federal Acquisition Regulation (FAR). From IT modernization to cyber to software to Health IT, the CIO-SP3 and CIO-SP3 Small Business GWACs offer a variety of options to help you meet your most pressing IT needs. Direct orders easily can be made through NITAAC’s secure, online ordering and competition management system known as e-GOS (the Electronic Government Ordering System). What’s more, the CIO-SP3 Small Business GWAC features a wide variety of leading small business innovators and can be used by any federal agency, civilian or DoD, to fulfill information technology requirements and meet socioeconomic goals such as HUBZone, 8(a), Woman-Owned, Service-Disabled Veteran-Owned Small Business, and Small Business. Don’t Wait — Place Your Orders Today The future of CIO-SP4 is promising but please remember, you do not have to wait on CIO-SP4 to conduct your acquisitions with NITAAC. CIO-SP3 and CIO-SP3 Small Business are both options that you can exercise today to meet your critical IT missions. The Future is Now For twenty-six years, NITAAC has been a trusted source for federal IT procurement. As we look to the next chapter in our GWAC history, we plan to continue serving as the premier option for federal IT needs. As always, if you have questions, feel free to reach out to us at NITAACsupport@nih.gov, or contact NITAAC Customer Support at 888.773.6542
  4. The end of the year often marks a period of gratitude, where many pause to take time to celebrate and reflect on what they are thankful for. From their family to good health, to their jobs, Americans across the country can be found proudly declaring, “I am Thankful For.” NITAAC is no different and as we prepare to close out 2022, I wanted to reflect on what I am thankful for at NITAAC. The NITAAC Family First, I am thankful for the many individuals who make NITAAC great. I know it sounds cliché, but NITAAC is a family. The level of support and compassion we have for each other is something very special. Even with a pandemic and four years of remote work, the tight-knit bond of the NITAAC Nation has not been broken. We laugh together, we have fun together, and as life would have it, we even cry together. These common experiences only make us stronger as a team and it is these bonds that power our commitment to meaningful engagements with our customers. You’ve heard me say this many times--customer service is not something we take for granted at NITAAC. We've geared our operations around our customers’ needs so whether they are just beginning a solicitation and need help with research, or they’ve already placed a task or delivery order on one of our vehicles, NITAAC is committed to making sure they get answers faster, so they can keep their acquisitions on track. This is a key tenet of the NITAAC culture and not something that is readily found in many agencies. I always tell people to name another agency where you can pick up the phone and there is always someone waiting for you at the other end of the line. The NITAAC team works hard to always deliver acquisitions excellence and for that, I am thankful. Our Contract Holders In FY22, NITAAC awarded $5 billion in task orders. This level of success would be impossible without our GWAC Contract Holders. The NITAAC Contract Holders are the best in the business and are true experts in the field of information technology (IT). They are an extension of NITAAC and provide ground cover for us at tradeshows and events and are excellent complements to our ongoing marketing efforts. They are true ambassadors to NITAAC and have their fingers on the pulse of what our agency customers need, as they navigate issues such as IT modernization and Zero Trust. Quite simply, we could not do it without you. Thank you for your support. Thank you for your enthusiasm. Thank you for your feedback and the insights you share to help NITAAC continue to grow and thrive. Our Agency Customers I am fully aware that NITAAC does not exist without agency customers who see the value in the services we provide. NITAAC has had the pleasure of doing business with every agency in the federal government and this is not something we take lightly. From the Department of Health and Human Services, who is consistently the largest user of our GWACs, to the many smaller offices and programs who call upon us, we value our relationships with every agency who has ever called or emailed us. We know that you have many options for your acquisitions needs and we are so grateful that you have entrusted your information technology needs to us. We value our customers and are thankful for the vote of confidence that you have given us by repeatedly working with the NITAAC team. Change Huey Lewis and the News have a song that says, “The future is so bright, I gotta wear shades.” And, as much as I date myself by referencing that, it’s true. I am thankful for the road that lies ahead for NITAAC. I am thankful for the many changes the organization has gone through. From becoming smarter about IT acquisitions through our DITAP certification, to obtaining our CMMI Level 3 maturity rating, NITAAC is continually growing and changing to better serve our agency partners. The future is indeed bright for NITAAC and I am optimistic and thankful for the promise it holds.
  5. Since NITAAC was founded in 1996 as part of the Clinger-Cohen Act, our federal acquisition program has been focused on reimagining information technology procurements with outstanding customer service. In that time, NITAAC has proudly served nearly every federal agency and department in the United States through multiple iterations of our popular technology contracts. In fact, in the last decade, since the inception of the Chief Information Officer – Solutions and Partners 3 (CIO-SP3) suite of Government-Wide Acquisition Contracts (GWACs), we have helped compete more than 2,000 task orders for federal agencies and awarded more than $40 billion in federal information technology acquisitions. Annual Award Totals By GWAC CIO-SP3 CIO-SP3 SB FY Count Amount Count Amount 2012 16 $127,460,274.93 9 $34,544,360.00 2013 48 $1,621,588,463.94 73 $910,907,874.64 2014 81 $2,294,093,294.73 118 $1,918,423,820.44 2015 79 $2,208,431,658.80 152 $1,509,447,910.31 2016 82 $3,357,499,727.16 134 $1,077,394,767.87 2017 71 $2,202,708,072.18 119 $1,644,946,844.45 2018 58 $1,829,336,183.50 77 $1,581,462,261.25 2019 69 $3,622,932,693.76 113 $1,934,128,119.70 2020 74 $2,051,144,970.04 148 $2,098,475,831.63 2021 62 $1,396,951,448.27 203 $2,747,905,800.68 2022 48 $1,037,071,531.64 180 $3,606,488,222.95 Grand Totals 688 $21,749,218,318.95 1326 $19,064,125,813.92 This is a history we are very proud of and appreciate your partnership in making NITAAC the easiest, fastest and cheapest IT contracting vehicle of its kind. As we embark on the next great chapter in NITAAC history, bringing the Chief Information Officer – Solutions and Partners 4 (CIO-SP4) GWAC to fruition, the same foundation upon which we built NITAAC remains intact. Perfection takes time and for that reason, we have decided to extend our CIO-SP3 GWAC, both unrestricted and small business, through 1/06/23 on our latest modifications. This ensures there is no break of service during the award of CIO-SP4. More importantly, it ensures continued coverage for our customers who rely on NITAAC to fulfill their IT agency missions. If the COVID-19 pandemic has taught me anything, it is that in life, sometimes you must pivot for a better level of success. From working remotely to wearing masks to virtual learning for our children, we’ve all learned to be nimble and adjust to our changing environment. CIO-SP4 has taught us all those valuable lessons. Admittedly, our journey to CIO-SP4 has had many pivots and has better positioned us for future goal attainment. There has been much dialogue among our industry partners about the number of amendments and even our recent round of notifications to those who were deemed ineligible. Please ignore the chatter. Every action we have taken to date has been done with one goal in mind—bringing to market the most effective and efficient IT GWAC, with the most qualified contractors to meet our agency customer IT needs. Although a lot of things around us have changed, customer service and our commitment to excellence remain the same. You will see that commitment continue to shine through with the extension of CIO-SP3 and, more importantly, as we bring to market CIO-SP4. I am excited about what the future holds for NITAAC and look forward to ushering in the next chapter of NITAAC’s history.
  6. As Cybersecurity Awareness Month celebrates its 19th year, instituting a robust cyber posture takes on a new meaning for federal agencies. In May 2021, President Biden issued an executive order to strengthen and improve America’s cybersecurity. Known as “Zero Trust” the order called for federal agencies to wall off information technology (IT) systems behind a secure network perimeter. A year later, federal agencies are “on the clock” and actively working to integrate Zero Trust architecture into their existing IT environment. According to a May 2022 report from General Dynamics Information Technology (GDIT), the "Agency Guide to Zero Trust Maturity," civilian and federal agencies are making progress toward meeting zero trust but continue to face significant challenges in implementation, such as lack of IT expertise, identifying and prioritizing needs and concerns around repairing or rebuilding existing legacy infrastructure. With a September 2024 deadline looming for compliance, NITAAC can help. We already support over $2.3 billion in cybersecurity obligations. Our three Best in Class Government-Wide Acquisition Contracts (GWACs) connect agencies with Contract Holders who have already proven successful at developing customized, flexible cybersecurity solutions. The CIO-SP3 and CIO-SP3 Small Business GWACs have specific Task Areas where agencies can fulfill the need for cybersecurity solutions, such as Task Area 1 (IT Services for Biomedical Research, Health Sciences and Healthcare), Task Area 3 (Imaging) and Task Area 7 (Critical Infrastructure and Information Assurance). CIO-CS offers managed solutions on-premise or offsite, along with “as-a-service” commodity buys for out-of-the-box setup and distribution. In fact, many of our Contract Holders have cleared personnel (both within the various DHS agencies and within the DoD) ready to support the federal government in a variety of positions that require access to sensitive information. NITAAC is poised to help agencies tackle the challenges identified in the report head-on and get them on track to Zero Trust compliance. Challenge #1: Lack of IT expertise All NITAAC Contracting Officers are Digital IT Acquisition Professional (DITAP) certified, which means they are well-versed in designing innovative and flexible procurements for information technology and digital transformation. If your agency lacks the time, or manpower, to complete the acquisition in-house, NITAAC contracting professionals will work with you to determine the best course forward for your acquisition, from the market research and acquisition planning phase, all the way through administration and closeout. NITAAC will pair you with an experienced Contracting Officer capable of identifying innovative information technology contracting approaches on any of our three Best in Class GWACs. Challenge #2: Identifying and prioritizing needs and concerns Cybersecurity products and services are available from industry leading Contract Holders under CIO-SP3, CIO-SP3 Small Business and CIO-CS. Our Contract Holders have the right cybersecurity solutions in place, and the federal performance experience, to ensure agencies can accomplish their missions knowing their information is protected and Zero Trust compliant. Once selected, our Contract Holders will partner with your agency to ensure that your cyber strategy addresses all the elements of a Zero Trust architecture, such as endpoint risk posture or internet access, to minimize agency risk against evolving cyber threats. Challenge #3: Repairing or rebuilding existing legacy infrastructure The current push for modernization is not just about updating or replacing old technology. It’s about finding more cost-effective, innovative approaches to delivering IT services and improving services delivered to the citizen. Here at NITAAC, we get it. That’s why our Contracting Officers are so essential to our offerings. We have a team of FAC-C-DS Level-III certified contracting professionals who can guide customers through every step of the acquisition lifecycle. We understand how to leverage different contract vehicles, how to define IT requirements accurately and clearly, and how to translate those requirements into solutions that work. Using proven methods, we can get from requirements definition to award in as few as 30 days. It’s acquisition at the speed of innovation. Whatever your cybersecurity needs, NITAAC offers an array of Best in Class cybersecurity services and solutions through our three GWACs, each with specific Task Areas where agencies can fulfill the need for their cybersecurity solutions. We can’t promise that the road to Zero Trust will always be easy. But, what we can promise is that our acquisition process will support your efforts, rather than frustrate them. To learn more about NITAAC’s cybersecurity solutions, visit nitaac.nih.gov/cybersecurity.
  7. September 30 marks the end of the federal fiscal year and the beginning of what has become a phenomenon in federal acquisitions known as the end of fiscal year buying season. In a nutshell, at the end of the fiscal year, unspent funds expire, and agencies make plans to spend their allocated dollars to exhaust the “use or lose” funds in their budgets. In 2021, 28% of all total federal fiscal year spending obligations were spent in the fourth quarter. According to Pulse.com, for the most part, federal agencies use 69% of their discretionary funding before the start of Q4 which leaves an average of 31% of all fiscal year funds available for the Q4 sprint. During the buying season frenzy, time is of the essence and it is essential that agencies have a way to make awards fast and in an efficient, simple, and easy manner. Government-Wide Acquisition Contracts (GWACs) like CIO-SP3, CIO-SP3 Small Business and CIO-CS are an excellent way for agencies to obligate any last-minute funds. Designed for Efficiency and Speed GWACs were established by the Clinger Cohen Act as a mechanism to streamline the information technology (IT) procurement process. In a nutshell, contracting officers found it was taking a long time to award IT procurement contracts⁠—so long that by the time the award was made, the technology being awarded, was obsolete. GWACs were created as a mechanism to reduce the timeframe to meet an agency’s mission-critical IT needs. The NITAAC GWACs can be used by any agency to acquire information technology services, solutions, and commodities from pre-qualified vendors at lower than open-market prices in less time than going the traditional full and open route. For federal agencies looking to award task orders quickly during this year’s buying season, CIO-SP3 and CIO-SP3 Small Business orders can be awarded in as little as 45 days. CIO-CS orders can be awarded in only two days, depending upon the complexity of the procurement. Everything IT What’s more, with the NITAAC family of GWACs, agencies are not limited in what they can purchase. The CIO-SP3 and CIO-SP3 Small Business GWACs offer everything IT with IT services and solutions across ten Task Areas, ranging from biomedical research to software development. CIO-CS also features everything IT across nine categories, ranging from hardware to managed services. You aren’t limited by categories or catalogs, either, because NITAAC can easily add products and services to the contracts as they emerge, taking advantage of innovations as soon as they are viable. Direct orders can be made through NITAAC’s secure, online ordering and competition management system known as e-GOS (the Electronic Government Ordering System.) And, you have up until close-of-business on September 30th to make your awards. As you may have heard, the CIO-SP3 GWACs have both been extended through November 1 so you can order through the end of the year. NITAAC is also committed to making sure there is no break in coverage and will extend again if necessary while CIO-SP4 is awarded and onboarded. Laptops and Desktops, Too NITAAC Government-Wide Strategic Services (GSS), now in Version 8, offers agencies five standard configurations of laptops, desktops and more than 3,483 EPEAT certified products to choose from. NITAAC GSS is available under the CIO-CS IT Commodities and Solutions Contract, part of the Category Management Initiative of preferred contracts of the White House Office of Management and Budget. As agencies look toward the end of the fiscal year and find themselves purchasing commodities, NITAAC can help. We are committed to providing EPEAT certified laptops, desktops, printers, monitors and servers to meet all our agency partner IT needs. If your needs are more complex, like Cloud-in-a-box, managed services or Everything-as-a-Service (XaaS), the CIO-CS GWAC is for your agency, too. Dozens of commercially available commodities and commodity-enabling solutions can be found on CIO-CS or added in a 24-hour turnaround technology refresh process (TRP). Direct awards are always quick and easy using NITAAC’s e-GOS. NITAAC is Your Single Source for End of Year Buying Needs From IT modernization to cyber to software to Health IT, NITAAC is your one-stop source for all your end of year spending needs. And nobody makes getting IT quite as easy as NITAAC. You can find it and order it (with little or no training) through our easy-to-understand e-GOS. If your agency has “use or lose’ funding, maybe it’s time you lose yourself learning about NITAAC. For twenty-six years, NITAAC has been a trusted source for federal IT procurement. If you are interested in partnering with us on a requirement, or simply want more information, contact NITAAC Customer Support at 888-773-6542 to speak with an intake specialist or visit our homepage.
  8. September 30 marks the end of the federal fiscal year and the beginning of what has become a phenomenon in federal acquisitions known as the end of fiscal year buying season. In a nutshell, at the end of the fiscal year, unspent funds expire, and agencies make plans to spend their allocated dollars to exhaust the “use or lose” funds in their budgets. In 2021, 28% of all total federal fiscal year spending obligations were spent in the fourth quarter. According to Pulse.com, for the most part, federal agencies use 69% of their discretionary funding before the start of Q4 which leaves an average of 31% of all fiscal year funds available for the Q4 sprint. During the buying season frenzy, time is of the essence and it is essential that agencies have a way to make awards fast and in an efficient, simple, and easy manner. Government-Wide Acquisition Contracts (GWACs) like CIO-SP3, CIO-SP3 Small Business and CIO-CS are an excellent way for agencies to obligate any last-minute funds. Designed for Efficiency and Speed GWACs were established by the Clinger Cohen Act as a mechanism to streamline the information technology (IT) procurement process. In a nutshell, contracting officers found it was taking a long time to award IT procurement contracts⁠—so long that by the time the award was made, the technology being awarded, was obsolete. GWACs were created as a mechanism to reduce the timeframe to meet an agency’s mission-critical IT needs. The NITAAC GWACs can be used by any agency to acquire information technology services, solutions, and commodities from pre-qualified vendors at lower than open-market prices in less time than going the traditional full and open route. For federal agencies looking to award task orders quickly during this year’s buying season, CIO-SP3 and CIO-SP3 Small Business orders can be awarded in as little as 45 days. CIO-CS orders can be awarded in only two days, depending upon the complexity of the procurement. Everything IT What’s more, with the NITAAC family of GWACs, agencies are not limited in what they can purchase. The CIO-SP3 and CIO-SP3 Small Business GWACs offer everything IT with IT services and solutions across ten Task Areas, ranging from biomedical research to software development. CIO-CS also features everything IT across nine categories, ranging from hardware to managed services. You aren’t limited by categories or catalogs, either, because NITAAC can easily add products and services to the contracts as they emerge, taking advantage of innovations as soon as they are viable. Direct orders can be made through NITAAC’s secure, online ordering and competition management system known as e-GOS (the Electronic Government Ordering System.) And, you have up until close-of-business on September 30th to make your awards. As you may have heard, the CIO-SP3 GWACs have both been extended through November 1 so you can order through the end of the year. NITAAC is also committed to making sure there is no break in coverage and will extend again if necessary while CIO-SP4 is awarded and onboarded. Laptops and Desktops, Too NITAAC Government-Wide Strategic Services (GSS), now in Version 8, offers agencies five standard configurations of laptops, desktops and more than 3,483 EPEAT certified products to choose from. NITAAC GSS is available under the CIO-CS IT Commodities and Solutions Contract, part of the Category Management Initiative of preferred contracts of the White House Office of Management and Budget. As agencies look toward the end of the fiscal year and find themselves purchasing commodities, NITAAC can help. We are committed to providing EPEAT certified laptops, desktops, printers, monitors and servers to meet all our agency partner IT needs. If your needs are more complex, like Cloud-in-a-box, managed services or Everything-as-a-Service (XaaS), the CIO-CS GWAC is for your agency, too. Dozens of commercially available commodities and commodity-enabling solutions can be found on CIO-CS or added in a 24-hour turnaround technology refresh process (TRP). Direct awards are always quick and easy using NITAAC’s e-GOS. NITAAC is Your Single Source for End of Year Buying Needs From IT modernization to cyber to software to Health IT, NITAAC is your one-stop source for all your end of year spending needs. And nobody makes getting IT quite as easy as NITAAC. You can find it and order it (with little or no training) through our easy-to-understand e-GOS. If your agency has “use or lose’ funding, maybe it’s time you lose yourself learning about NITAAC. For twenty-six years, NITAAC has been a trusted source for federal IT procurement. If you are interested in partnering with us on a requirement, or simply want more information, contact NITAAC Customer Support at 888-773-6542 to speak with an intake specialist or visit our homepage.
  9. Achieve End of Year Fiscal Spending Goals and Help Save the Planet with NITAAC GSS 2022 marks the third consecutive EPEAT Award win for NITAAC. Globally recognized, EPEAT helps purchasers, manufacturers and resellers buy and sell environmentally preferable electronic products. The Global Electronics Council, which owns and manages EPEAT, also facilitates the EPEAT Purchaser Awards. The awards recognize excellence in sustainable procurement of EPEAT-registered products. NITAAC is the only GWAC to receive this global award and has been recognized for excellence in two categories: Computers and displays; and Servers NITAAC takes considerable pride in doing our part to ensure the federal government has access to sustainable products. In 2021, our products empowered the federal government to realize 3,681,150 kilowatt hours of energy savings. This is the equivalent of the annual electricity consumption of 303 US households. Additionally, our products resulted in the reduction of 783,870 kilograms of carbon dioxide equivalents. This amounts to the removal of 168 cars off the road in the United States for a year. We strongly believe it is not only our job to provide a first-class acquisition experience but to also do our part to create a healthier planet, while helping the federal government save both time and money. To that end, our sustainability efforts resulted in $152,414 in cost savings for our federal customers. Environmentally Responsible End of Fiscal Year Spending As agencies look toward the end of the fiscal year and find themselves purchasing commodities, such as laptops and desktops, to meet their end of fiscal year buying needs, NITAAC can help. We are committed to providing EPEAT certified laptops, desktops, printers, monitors and servers to meet all our agency partner information technology (IT) needs. In fact, FAR subpart 23.704 requires that 95% of all electronic product acquisitions be EPEAT-registered products, and the Office of Management and Budget (OMB) directs federal agencies to ensure that at least 80% of their laptop and desktop acquisitions are one of the five standard configurations available through their Government-Wide Strategic Services (GSS) initiative. The more federal agencies participate, the greater the overall savings. And, when you buy through GSS, you’ll get the same low price regardless of quantities ordered – one or one thousand. Using NITAAC allows federal agencies to reduce the administrative cost of establishing their own IT contracts and leverage the buying power of the entire federal government for laptops and desktops. With more than 3,483 EPEAT certified products to choose from, the ordering process is as easy as the click of a button. To start your order, download a copy of the NextGen GSS Ordering Guide here, then click the log in to e-GOS button in the upper right-hand corner of any NITAAC web page. From e-GOS you can view standard configurations and prices on product offerings from our Contract Holders. Simply compare the configurations, select the ones that meet your requirements and follow the NextGen GSS Ordering Guide instructions to complete your order. NITAAC not only offers the standard configurations of the GSS program, we also can handle more complex requirements through our CIO-CS Government-Wide Acquisition Contract (GWAC) for IT Commodities/Solutions. Saving money and the planet is something we can all agree is a win. To learn more about how NITAAC can help you meet your end of year laptop and desktop buying needs, and make the planet a healthier place, visit https://nitaac.nih.gov/services/government-wide-strategic-solutions.
  10. Initially developed by Carnegie Mellon University for the Office of the Secretary of Defense and the National Defense Industrial Association, the Capability Maturity Model Integration (CMMI), is a proven, outcome-based performance model and the globally accepted standard for improving capability, optimizing business performance and aligning operations to business goals. CMMI provides organizations with the essential elements of effective processes that ultimately improve their performance. NITAAC received a maturity level 2 rating for the first time in 2015 and was successfully reappraised at maturity level 2 in 2018. In 2022, NITAAC passed the CMMI V2.0 Services ML3 appraisal. The Level 3 appraisal demonstrates a distinct competitive advantage and proves NITAAC's capability as a quality business partner and supplier. Maturity level 3 indicates that NITAAC has defined and standardized processes, that are well characterized, understood, and documented in process descriptions, standard operating procedures, tools, and methods. Adhering to CMMI best practices and preparing for and being evaluated in a formal appraisal is no small task. NITAAC took this initiative very seriously. It has required the involvement of staff at all levels of the organization, adapting to new and changing processes, and ensuring full organizational understanding and commitment toward achieving this goal. This accomplishment is an example of NITAAC's commitment to continual process improvement, improved performance, and ultimately, to excellent customer service. If we are more efficient internally, the performance benefits will be passed on to our agency partners. Through our three government-wide acquisition contracts (GWACs), NITAAC has been helping federal agencies achieve better mission outcomes through information technology for over 20 years. For agencies turning to the NITAAC GWACs for their information technology (IT) needs, the Level 3 designation is attestation that: NITAAC processes have received the highest form of third-party validation; NITAAC is committed to managing projects and processes; and NITAAC is dedicated to improving program work processes to ensure we are delivering outstanding service to our agency partners. At NITAAC, we firmly believe it is important to demonstrate leadership, not only in acquisitions, but also in providing our customers with first class service on a measurable scale. It is imperative that we are agile and responsive to the changing IT landscape. The CMMI Level 3 appraisal is proof point that we are just that---our processes are not only established but have improved over time. Feel free to visit our website at nitaac.nih.gov or call us at 1-888-773-6542.
  11. Now that you have learned about oral presentations and the multiphase downselect technique, the final article in our three-part series will examine the Comparative Analysis technique. As you learn more about the different techniques for streamlining your acquisition, remember that no matter what technique you use, you should always follow your agency’s policies on procurement. What is Comparative Analysis? Comparative Analysis is a technique in which federal government evaluators compare one offeror to another throughout the evaluation process, make recommendations based on who is best suited to do the work and provide the government with the best value selections. The approach is most effectively used on non-complex acquisition and on task/delivery orders under FAR subpart 8.4 and 16.505 (which is the authority for NITAAC contracts). Comparative Analysis also can be used for FAR part 13 simplified acquisitions, including subpart 13.5 for commercial items up to $7 Million. Comparative Analysis is not recommended for use under FAR part 15, among others. FAR 16.505 gives Contracting Officers broad discretion in determining the process they will use for selecting awardees for individual task orders. However, with any acquisition technique, including Comparative Analysis, they must make sure the procurement technique and evaluation criteria are included in the task order solicitation. Once a technique has been identified, it is vital that the ordering Contracting Officer follow through. Comparative Analysis Benefits Save Time and Money Using Comparative Analysis often saves the government time and money since evaluators can make decisions as a group and arrive at a decision more quickly. This allows them to get the product or service in the hands of the requesting agency faster, who then can execute against its missions faster. This can result in significant savings even beyond the dollar value of the award. Engage in Open Discussions With Comparative Analysis, Contracting Officers can have detailed conversations with offerors about proposals. The only requirement is that each offeror is treated equitably to avoid the perception of one offeror having an advantage over another. NITAAC’s Electronic Government Ordering System (e-GOS) enables our clients to do this at the touch of a button, making Q&As much easier. There’s no phone tag or worrying anyone might miss out. Every Contract Holder is treated equitably. Scoring and Ranking FAR 16.505 allows evaluators to use a more streamlined procurement process. Comparative Analysis eliminates the need for ratings, which frees evaluators from assigning and defending ratings. Instead of an official ranking system, Contracting Officers can use any evaluation system they choose such as pluses and minuses, as long as they can justify why the awardee was chosen. Solicitations that intend to use Comparative Analysis should clearly state the parameters of the government’s review and the requirements, such as the government reserves the right to select responses that exceed the minimum requirements and benefits the government, or that the government is not required to select the lowest price bid. Establishing the requirements up front is key to eliminating protests. Please visit the NITAAC video page or tools and templates page for more resources on acquisition techniques. Or, call us at 1.888.773-6542. As always, don’t forget to check with your agency to see if they have further guidance regarding this and other streamlined approaches. Email NITAACsupport@nih.gov with your questions.
  12. NITAAC recently announced it obtained 801 certification for fiscal year 2022. But what exactly is 801 certification and why is it so important? To answer that question, let’s start by looking at the National Defense Authorization Act (NDAA). The NDAA is the name for a series of federal laws that determine the annual budget of the U.S. Department of Defense (DoD). The U.S. Congress oversees the defense budget through two yearly bills: the National Defense Authorization Act and defense appropriations bills. Within the NDAA is Section 801. Section 801 provides guidance on the “procurement policies, procedures, and internal controls” that must be followed to assure compliance with defense procurement requirements, particularly for a nondefense agency when it is performing an assisted acquisitions to procure supplies and services on behalf of the DoD. More specifically, Section 801 requires that a nondefense agency can only place an order, make a purchase, or procure services on behalf of the DoD if the nondefense agency has been certified and meets all criteria to comply with defense procurement requirements. NITAAC is certified and meets all criteria. The Value of the NITAAC 801 Certification NITAAC's recent certification is an important designation as it allows DoD to use NITAAC Assisted Acquisitions Services to place an order, make a purchase, or otherwise procure property or services for the DoD, in excess of the Simplified Acquisition Threshold, without a special waiver. This is particularly beneficial for the DoD as large buys handled by NITAAC assisted acquisitions teams have cycle times that are on average 30-90 days. Additionally, NITAAC only focuses on information technology buys. Many agencies lack in-house information technology expertise and there is now a requirement for contracting professionals who deal predominately in information technology acquisitions to be Digital IT Acquisition Professional (DITAP) certified by 2022 before they are assigned a digital services requirement. All NITAAC contracting officers and specialists are DITAP certified, which means they are specially trained to handle information technology procurements. Not only have they completed the rigorous training process, but they are experienced in implementing the most innovative and streamlined strategies in IT procurements. Continuing a Long-Standing, Mission-Driven Partnership The DoD has turned to NITAAC to support more than $8.7 Billion in acquisitions since its GWAC’s inception. The United States Army, Air Force, the Defense Information Systems Agency (DISA) and the Department of Homeland Security (DHS), to name a few, have long relied on NITAAC to assist with IT modernization, mission analytics and cybersecurity. The NITAAC certification ensures that the DoD will benefit from the capabilities and expertise of our contracting officers, as well as the efficiencies and economies associated with leveraging resources and requirements. NITAAC is always ready to serve the DoD, so you can keep your focus on your mission. To learn more about NITAAC Assisted Acquisitions Services, call 1-888-773-6542 or visit https://nitaac.nih.gov/services/assisted-acquisitions.
  13. Now that you have learned about oral presentations, the second article in our three-part series will examine the multiphase downselect technique. As you learn more about the different techniques for streamlining your acquisition, remember no matter what technique you use, you should always follow your agency policies on procurement. So…what, exactly, is the multiphase downselect technique? The multiphase downselect technique consists of evaluating responses in phases, to progressively reduce the number of submissions being considered for an award. The purpose is to reduce the time and cost of selecting an awardee, both for the government and interested contractors. FAR 16.505 suggests using a multiphase downselect approach when the effort required to respond to a potential order is resource intensive, for example, when requirements are complex or will develop over time. Using the multiphase downselect technique is simple and involves two different types of downselects. Advisory, where the government advises the contract holder if they are, or are not a viable competitor, but leaves the decision to proceed up to the contractor; and Government Initiated, where contractors are told whether they can, or cannot, proceed. Each method has risks and benefits. For example, a benefit of Advisory down-selects, where contract holders can choose whether to proceed, is that contractors often choose not to proceed. This is helpful in reducing the number of protests. On the other hand, in Government initiated downselects, a potential risk, depending on the dollar value, is that you might be required to conduct debriefings and your decision is subject to protest. Multiphase is most effective if you are anticipating many responses, or when you have a complex requirement and want to reduce the cost to encourage more competition. However, this technique also can prove useful when all contractors are initially considered on price. Using the downselect technique, you can ask for rough estimates, conceptual approaches or past performance. The contractors most likely to submit the highest value solutions can be selected for one-on-one sessions with the government to increase their understanding of the requirements, provide suggestions for refining the requirements, and discuss risk mitigation As you begin the solicitation proposals, please keep the following in mind: Be clear and transparent. Clarify the phases and submission requirements. Make sure to establish evaluation criteria for each phase. Publish a notice that describes the acquisition and the criteria that will be used in each phase to allow potential responders to make informed decision about whether to participate. Identify and detail all the phases in the fair opportunity notice. NITAAC encourages streamlining the award of task or delivery orders while providing fair opportunity as part of the process defined by FAR 16.505. Our GWACs give contracting officers broad discretion in developing appropriate order placement procedures, including the multiphase downselect. Please visit the NITAAC video page or tools and templates page for more resources on acquisition techniques. Check with your agency to see if they have further guidance regarding this and other streamlined approaches. Visit our home page at nitaac.nih.gov or call us at 1-888-773-6542.
  14. Did you know … that many industry proposal writers take on proposal development duties on top of their 40-hour work week? that written proposals are sometimes created by updating the last response, bearing the uncaught typos and prior agency names? Imagine a real time solicitation response tailored to your requirement. With a properly developed solicitation, this could be exactly what you get. I’ve yet to see a successful one-size-fits-all approach to contracting. Of course, certain techniques and approaches have worked well over the years—they are our best practices. Even so, sometimes it’s time to try something new because maybe that will work too. Not convinced? What do you think when you read this brief comparison between written responses and oral responses? Instead of the written approach which includes… Consider the oral response… farming out parts and pieces to subject matter experts and then laboring to create one voice the team who will be performing the proposed work will be preparing together and rehearsing their unified approach company standardized formats with aesthetic graphics and charts the actual subject matter experts telling you what they assessed from your requirements and how they would solve your problem. This is often backed up on slide decks or websites with visuals of projects they’ve completed to verify what they are saying a (seeming) regurgitation of the government’s requirement, leading to a compliant check list in narrative form and a price is a tailored oral walk through that clearly demonstrates the value the government can expect to receive. These solutions are also illustrated with compelling and relevant evidence Do I have your interest…but perhaps you’re not sure where to start? If so, why not try an initial practice step that will help build your muscles? A simple approach is to lead your program and acquisition team through one-on-one market research sessions. What will that do for you? Consider the following: The government team The contractor team works collaboratively to develop worthwhile questions and draft requirements documents to share has access to government draft documents, communicates an interest in the requirement and begins internal business planning has the contracting team to set up the logistics which includes any selection process to reduce the number of sessions gains experience working together to unify as a team culled for this project and present its insights and capabilities is led by the contracting officer who facilitates the discussion and ensures the meeting is in alignment with the stated invitation and topic (and of course rules and regulations!) gains experience addressing the government’s need in a time bound approach, focusing on the requirement, not a sales pitch Closes the sessions and assesses responses in aggregate to further define its requirements waits patiently for updates – and feels kept in the loop! Perhaps you can see by the roles and actions above that interactive market research trains the government team’s muscles and prepares them for similar activities in oral presentations. By facilitating one-on-one market research sessions, the government not only receives better industry insights, it helps smooth the process for successful oral presentations. These sessions provide industry with an opportunity to help the government with relevant feedback and real time to rehearse oral presentations. Additionally, it benefits all with experience in time management--which is critical for oral presentations. Are you ready to get started using oral presentations? Are you feeling uncertain about walking the oral presentations plank? You are not alone! Many of my program offices were reluctant to try oral presentations. But once they went through the process with me, they’ve all said they only want to use oral presentations going forward. Why? Because the value of oral presentations to the government from industry competitors is immediately evident. It distinguishes a detailed and tailored solution from a check-the-box regurgitation of your solicitation. In part 1, we discussed some first steps to prepare your team for oral presentations. Now, in part 2 of this series, we’ll finish our discussion of preparation and cover the importance of establishing a clear and coherent solicitation process. This process includes using effective solicitation language, tips to communicate with the competitors and options to conduct oral presentations. As you know, oral presentations are a show, not tell, practice to find an industry solution to a government solicitation. However, orals don’t run themselves. For smooth sailing, I cannot emphasize enough that the contracting team post a draft solicitation early in the process. This draft should include information about your oral presentation process or at least that you will be using oral presentations. Who benefits from early engagement? Everyone does, here’s how: Contracting Program Industry Can seek constructive feedback and correct areas that are incomplete or ambiguous. Ultimately, this can result in a clearer contract which requires less intense contract administration Can receive constructive feedback in areas that are needed to fully flush out the scope and objectives of the project. This can result in the most effective, on-time and acceptable deliverables, post award Can share insights from having completed multiple similar projects. This can result in time saving efficiencies and avoiding known pitfalls. Early communications also allow industry the opportunity to prepare for oral presentations At a minimum, early communications can eliminate the government scrambling for answers, making revisions and avoid extending the solicitation’s closing date. This is even more critical during oral presentations because employee schedules have been cleared and conference rooms have been reserved. To avoid rough waters, plan your orals and follow your plan. To conduct oral presentations, a best practice is having a process plan in place and publishing certain elements of it in the solicitation (see sample at the end of this article). Much of the information here focuses on oral presentations in a virtual environment. Consider the following logistical choices: Solutions to consider Consequences, alternatives and notes Educate the acquisition team The contracting officer is advised to make extra time available in the technical evaluation panel training. This is to: · Address any questions so that all members can feel confident to participate in orals on day 1 of presentations · Collaborate with your team and make choices that benefit the entire team (platforms, real-time questions to the contracting officer, etc.) Use WebEx to host and record the oral presentations. In my experience, most participants have been able to access WebEx without technical issues. Also, · Although Skype can be used to host orals, many government employees have had difficulty accessing or staying connected to it (sometimes it’s a virtual private network issue) · I do not recommend MS Teams for this activity. In some configurations, MS Teams does not allow you to delete the team chat, so using Teams could be a procurement integrity risk · By recording the presentations, it supports the government’s efforts for any future legal advice and involvement Have an alternate way to meet the acquisition team during oral presentations. This can be an open channel to communicate any important real-time questions When I use WebEx to host orals, I concurrently use Skype to establish instant messaging with the government acquisition team · If using Skype, be sure the team clicks the circle “don’t join audio” when they join your meeting. This will ensure you can instant message the team or address any incoming can’t-wait messages · If a government team member has both WebEx and Skype open (with audio) the member will not hear the WebEx presentation very well · If it is part of your solicitation, when the government team is scheduled to meet and develop questions for industry, the team will have to re-access Skype with audio visual access. This can be solved by closing out of the meeting and reopening it (and clicking the circle “use Skype for business full audio and video experience”) · During the question development time the technical chair usually drafts group questions on a word processing document for all to see Now that we’ve covered the preparation portion of this process, let’s focus on developing clear and coherent solicitation language. I cannot overemphasize how helpful it is to share up front everything industry needs to know to participate in your oral presentations. Such language is always dependent on the requirement however, I’ve included sample language at the end of this article. This language has evolved over time and I anticipate it will continue to evolve. The intent of sharing it is to help you get started. It’s up to you to find the right plan that fits your requirement and your team. However, here is one tried and true approach to conducting orals. Consider: The government team The contractor team The contract specialist coordinates the logistics (calendar invites, fields questions) Keep in mind competitors may be inviting subcontractors or other teaming agreement partners to meet your need. Consequently, the team may have different questions based on their experience with your requirement and organization. Be proactive with sharing process information so they can focus on preparing and delivering their solution rather than trying to guess at the logistics of oral presentations The contracting officer facilitates all oral presentations to ensure fairness and consistency across all competitors and to ensure adherence to the solicitation Like the government team, the industry team has worked hard to get to the oral presentations starting line, so please ensure business courtesies and professionalism are intact When you are in a virtual environment ensure procurement integrity is maintained and remind the government team to disable all automatic listening devices prior to starting orals Competitors just want to know the rules of the road. When the contracting officer signs on 10 minutes before the presentation, it is a time to welcome the government and industry teams, share the rules of the road and field any lingering questions. This is the time to resolve any potential technical issues When it is part of your solicitation, the contracting officer and the technical evaluation panel work together to establish questions for the competitor about their oral solution. If the technical evaluation panel chair feels comfortable (establish this during technical evaluation panel training session) asking questions and being recorded it can be beneficial to have the technical expert ask the technical questions. When opening the questions and answers portion with industry, the contracting officer should refer to the solicitation language and articulate the questions serve as elaborations and clarifications to competitor presented information The competitor should self-monitor and assign incoming questions to their team When it comes to due diligence, perhaps you can see by the roles and actions above, oral presentations aren’t much different from written response evaluations. Oral presentations do not remove any responsibilities in our procurement process. Rather orals are a streamlined approach where the acquisition team works together to hear and review the real-time presentation simultaneously. The information in this part may seem hefty but it will begin to make more sense as you get started and make it your own. You are not alone – consider reaching out to a trusted colleague or join the federal mentoring community at https://openopps.usajobs.gov/communities/13 for further assistance. For now, I invite you cast anchor and walk confidently through orals, complete your evaluations and prepare for debriefings. Sample solicitation language: Oral presentations date: The government will contact contract holders with the actual date, time, virtual location, and other logistical instructions for the oral presentations. Competitors will be managing their own presentation including sharing slides, changing slides, etc. Assigned times will be provided on a first come, first served basis. Please be prepared with your team’s availability and expect contact from the government for this information within approximately an hour after the task order request has closed. The government intends to hold oral presentations the week of (provide an estimate or at a minimum add these dates in the final solicitation). Within five business days of issuing this task order request, or when feasible, the government asks for a courtesy notification from the contract holder if their company intends to compete for this work. This courtesy will allow the government to complete the logistics for oral presentations. Contract holders may send this notification to the contracting officer and contract specialist. --- Technical Presentation Instructions Contract holder submissions must be clear, coherent and delivered in enough detail for the government to determine its level of confidence in the contract holder’s ability to perform the requirements of this task order (TO). Presentations must clearly demonstrate how the competitor intends to accomplish the project and must include convincing rationale and substantiation of all claims. Contract holders must use their own equipment to deliver the presentation. The government conference room may include standard equipment such as a lectern, microphone, presentation screen with computer connection cords, guest Wi-Fi, etc.. Competitors may arrive up to 30 minutes before the scheduled time of their presentation to set up, test connectivity, etc. The government will provide an electronic invitation to the contract holder with a link to attend the presentation. Competitors may bring up to nine attendees. Competitors are encouraged to have only proposed personnel deliver the presentation. For the successful contract holder who wins this TO, please note the annual contract holder performance assessment may include a government statement assessing the proposed personnel, what personnel performed, and any disruptions that may delay work due to contract holder personnel replacements. Any firm may attend only one oral presentation, whether for itself as a prime contract holder or as a subcontractor for only one prime firm. Contract holders will use the exact presentation submitted at the close of the TO request. The contracting officer will ensure the written presentation is identical to the submitted documents, any substitutions may disqualify a contract holder from award. Contract holders’ presenters and attendees may not use electronics, phones or other means to reach their firm for any input during the presentations. Oral presentations may be recorded. Given current global conditions, there is a high probability oral presentations may be, in whole or in part, held virtually. If the presentation is not held virtually, this determination will be decided by mutual agreement between each contract holder and the government. If presentations are held virtually, each member of the competitor’s team may be required to adhere to more specific restrictions. Such restrictions may include signing a statement certifying during the time of the presentation the member did not reach out to resources outside of the identified and present oral presentations team. The contract holder is responsible for sending the names and email addresses of all oral presentation participants to the contracting officer and contract specialist prior to the start of the presentation. Due to internal government technological connectivity issues the government prefers to use a WebEx meeting for virtual orals. The government is open to alternate software solutions however alternate suggestions will require a connectivity check prior to scheduling oral presentations. Sample solicitation schedule Sample email calendar invitation Team Competitor: Thank you for your interest in our requirement. We have agreed upon the following date and time for your presented solution to this requirement. We look forward to meeting you online. Please forward this calendar invitation to the appropriate members of your team. If you have any questions between now and this meeting please let us know. We will open the WebEx session at exactly 7:30 am ET so you may begin any preparation which suits your team. If presentations are held virtually, each member of the competitor’s team may be required to adhere to more specific restrictions. Such restrictions may include signing a statement certifying during the time of the presentation the member did not reach out to resources outside of the identified and present oral presentations team. The contract holder is responsible for sending these signed statements after the presentation (a personal email from each team member is acceptable) to the contracting officer and contract specialist no later than close of business the day the oral presentations are held. The contract holder is responsible for sending the names and email addresses of all oral presentation participants to the contracting officer and contract specialist prior to the start of the oral presentation. (insert a copy of the oral presentations table schedule from your solicitation) Thank you, Contract specialist Oral presentations are over, now what? Congratulations! You’ve made it through the biggest part of oral presentations—conducting them. Throughout this series, we’ve covered a lot of information about oral presentations. In part 1 we discussed first steps and preparations, in part 2 we wrapped up preparations and conducted oral presentations. And just when you thought it was safe to go back in the water, I’m telling you there’s more to it. I invite you to stick with me for part 3, where we’ll look at ways to close out oral presentations. Specifically, we’ll focus on debriefings and capturing lessons learned. Under our NITAAC GWAC task order solicitations we use FAR 16.5 processes which guide our award notifications and debriefings. Let’s break out a few items for your consideration. Tasks Tips Provide an award notification in email and invite the competitor to request a debriefing Oral presentations might be new for you and some of the participating competitors. To excel, consider: · In good judgement, to provide industry with as much information as you legally can. Don’t let them walk in uninformed to your debriefings. By pre-sharing this information it will cut down on questions. I usually only schedule debriefings for one hour so I need to use my time wisely. Pre-sharing information is especially important to small businesses who often operate with less available resources · Work with your government team to establish schedule coherence so you can include in your notification an array of dates and times the competitor requesting a debriefing can choose from · Choose to hold oral debriefings with clear feedback to the competitors. Some contracting officers may record the debriefings for legal convenience, self-assessment and as a record to the file · Oral debriefings can give the contracting officer some experience of what the competitors went through in oral presentations. This serves as a continuous feedback loop which benefits future government business processes Send the competitor a recording of their mp4 oral presentations when you send the award notification Your contract file will include a record of the oral presentations, whether this is the mp4, notes, a slide deck or all of these. I recommend recording and sharing the competitor’s own mp4 presentation with them. It provides a rare opportunity for industry to self-evaluate its presentation. In the NITAAC community this is a way for our contract holders to take advantage of feedback for growth opportunities. However: · Use caution when sharing this mp4 proprietary presentation. Ensure it is sent only to the correct business point of contact · I recommend sending it in a separate email via a secure email and file transfer service (and reference the second email in your award notification) · Many agencies offer them, the NIH version can be accessed at: https://secureemail.nih.gov/bds/Login.do · Other options may be a secure cloud link, or physically on a DVD or USB Provide honest, constructive feedback in your debriefing At the end of this article, you can find oral presentations sample debriefing language. Also consider: · Industry is looking for ways to improve as it is not cost-effective to run a business by continuing to do what isn’t working · An effective feedback process allows for the NITAAC contract holder community to provide better oral presentations in the future · Feedback can influence our contractor holders’ abilities to retain the right skilled staff and recruit the right skill set for your task order solutions Now let’s focus on capturing lessons learned. For those who are committed to continuous professional development, this is a never-ending process. One approach is to survey, interview and separately ask your technical evaluation panel members, industry competitors and your contracting team. There are a few places in the process where I’ve found asking for feedback to be most helpful. They are: At the end of the last technical evaluation panel consensus meeting (program); during scheduled debriefings (industry) and after the kickoff meeting (your contracting team). Here are a few questions to consider asking: Did we meet our goal? What worked? What did you like? What might still be unclear? What would make this process better? Would you do oral presentations again? If so, how come? I find oral presentations an invaluable addition to streamlining my procurements. Thank you for sticking with me for this series. I would love to hear your feedback: How has it helped you? What could be added? What could be improved? Is there anything else you would like to share? Sample language for debriefing oral presentations Near the beginning of the debriefing I share something like: Before we begin, I would like to provide a general overview of the oral presentation process. As noted in the FAR, oral presentations can be effective in streamlining the source selection process. Our oral presentation structure and schedule as published in the solicitation was identical for all competitors. The overall oral presentation process includes the morning schedule as noted in solicitation. The technical evaluation team received a copy of the slide deck and supporting documents (excluding price) the morning of each presentation. After the oral presentation the government team resumed in the afternoon to conduct the technical evaluation and consensus. The CO facilitated the evaluation and consensus. At the conclusion of the oral presentations for all competitors the government team met again and performed a review of the pricing. --- I conclude oral presentations debriefings with something like: For oral presentations I provide the following general information to all contract holders whom I debrief a. Consider making concluding statements. For instance, a competitor may spend time discussing how an approach was used in another environment. How does that translate to the current requirement? A concluding statement might be: “Based on the experience we just described we excel at ____, from our assessment of your environment, we will use ___ approach. Consequently, in your environment we anticipate this will do ___ and ___. The benefit to the government of this approach is ___.” b. Consider minimizing a focus on historical accolades. If in personal employment interviews it is the time to talk about yourself, in oral presentations it is the time to talk about the government’s requirement. How well do you know the specific government agency and its environment? What is your solution? How would your detailed understanding be applied in the specific government environment? Who do I contact? Kelly Lael is an assisted acquisition contracting officer at NITAAC. She is passionate about solving problems in an innovative manner that highlights the strengths and talents of federal employees. Please contact Kelly at 301.402.5683 and Kelly.lael@nih.gov.
  15. NITAAC Strategic Priorities for FY22 The New Year brings resolutions and a renewed emphasis on change. In fact, data from YouGovAmerica suggests that about a quarter of Americans will make resolutions, and 20% think they'll accomplish them. In the spirit of New Year traditions, I wanted to share with you the NITAAC strategic goals and priorities for FY2022. Priority #1: Accept No Substitutes: Nobody Does Federal IT Acquisition Quite Like NITAAC Although many things change, customer service and our commitment to excellence remains the same. Customer service is not something we take for granted at NITAAC. We've geared our operations around our customers’ needs so whether they are just beginning a solicitation and need help with research, or they’ve already placed a task or delivery order on one of our vehicles, NITAAC is committed to making sure they get answers faster, so they can keep their acquisitions on track. In 2022, we will seek ways to continually improve upon our service delivery. To that end, we will be developing new training programs, website resources, white papers, blogs, videos and other resources, such as virtual industry days, to support our federal partners and their information technology (IT) missions. Priority #2: Revolutionize IT Acquisitions with CIO-SP4 We are steadfastly working to bring the next great Government-Wide Acquisition Contract (GWAC), Chief Information Officer-Solutions and Partners 4 (CIO-SP4) to market. The $50 billion GWAC will focus on enabling emerging technologies in IT — such as blockchain, cybersecurity technologies, agile software development and "as-a-service-solutions" — as well as reducing administrative burden on the competitive process behind the GWAC. On January 11, 2021, we posted Amendment 013. Additionally, the CIO-SP3 and CIO-SP3 Small Business vehicles are currently being extended for up to one year to ensure there is no gap in contractual coverage between CIO-SP3 and CIO-SP4. This will push performance of task orders well into Q3 2028, giving agencies plenty of runway to place their acquisitions now and get the benefits of FAR 16 flexibilities. The new projected award date for CIO-SP4 is no later than November 11, 2022. Priority #3: Leverage DITAP Certification The current push for modernization is not just about updating or replacing old technology. It’s about “creating the platform for change”— that is, finding more cost-effective, innovative approaches to delivering IT and improving service to the citizen. A common component of the push for IT modernization is delivering data, information and transactional services across multiple platforms to enhance how citizens engage with the government. Unfortunately, buying digital services is not a skill that is gained through the Federal Acquisition Certification in Contracting (FAC-C) curriculum. Many seasoned Contracting Officers are now facing a start-of-FY2022 deadline to learn and apply new skills for Digital Services (DS). In 2022, we plan to leverage our Digital IT Acquisition Professional (DITAP) certification to assist federal agency partners whose Contracting Officers have not yet achieved this distinction. Unfortunately, COVID-19 and remote working have made it increasingly difficult for Contracting Officers to take the six-month training. All NITAAC Contracting Officers and specialists are already DITAP certified, and are specially trained to handle procurements on each of our three Government-Wide Acquisition Contracts for IT – CIO-SP3, CIO-SP3 Small Business and CIO-CS. Not only have they completed the rigorous training process, but they are also experienced in implementing the most innovative and streamlined strategies in IT acquisitions. Priority #4: Continue to Leverage Best in Class (BIC) GWACs: CIO-SP3, CIO-SP3 Small Business and CIO-CS There is much promise in leveraging BIC. A significant portion of our revenue resulted from being able to leverage our BIC status. But, even more importantly, the designation will result in even further cost avoidance for our agency partners. In 2022, we will continue to educate agencies about the value and cost-savings leveraging our BIC-designated vehicles affords. Priority #5: Eliminate Redundancies and Deliver More Value with NITAAC Government-Wide Strategic Solutions (GSS) NITAAC delivers quality IT equipment at competitive rates. In fact, federal agencies who use NITAAC realize dramatic savings when purchasing commercial-off-the-shelf (COTS) IT products. Using NITAAC allows federal agencies to reduce the administrative cost of establishing their own IT contracts and leverage the buying power of civilian agencies for laptops and desktops. The more federal agencies participate, the greater the overall savings. Agencies get the same low price regardless of the quantities ordered. In FY22, we will have a renewed emphasis on helping federal agencies understand how they can realize dramatic savings when purchasing COTS IT products through NITAAC GSS. Although most resolutions are abandoned, our commitment to our strategic priorities is unwavering. I am excited about the promise of FY2022 and look forward to continuing to reimagine acquisitions and deliver procurement excellence.
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