The Contractor Performance Assessment Reports System (CPARS) is a tool used by federal agencies to record their evaluations of contractors’ performance. A poor evaluation will jeopardize a contractor’s chance of winning new contract awards. Contractors can respond to poor evaluations by providing input when they feel they’ve been unfairly assessed. Yet in the recent case of CompuCraft, a successful appeal to the Civilian Board of Contract Appeals found that there were limits to how completely they could correct their poor evaluation. Nonetheless, their efforts at redressing their improper negative rating provide an important template for other contractors who find themselves in similar circumstances.
CompuCraft, Inc., CBCA No., 2017., Mar. 1, 2017